Digital Creativity for Electronics

DuuD TELECOM is a business specializing in mobile phone repair and sales. The company offers a range...

FIDA MOBILE PHONES TRADING, a cell phone store, offers a range of services to its customers. The com...

AL ASSALA A/C CONTR. L.L.C. is an air conditioning contractor. The company offers a range of service...

CASCADE COMPUTERS TRADING is a business that offers a range of technology-related services. The comp...

Alkabeer Garage, , is a business specializing in car repair and maintenance. The company offers a ra...

About Digital Creativity for Electronics

Al Ebdaa Digital Creativity for Electronics is an electronics store that offers a range of services. The company offers the sale of various electronic devices and accessories. This includes items such as smartphones, laptops, tablets, and other consumer electronics. Additionally, the company provides repair services for electronic devices, addressing issues with hardware and software. They also offer technical support and consultation for customers seeking assistance with their electronic purchases or existing devices. The company aims to provide a comprehensive solution for customers' electronic needs, from purchasing new devices to maintaining and repairing them.

AI Generated Sentiment, based on recent reviews:

Overall Customer Sentiment:
Based on a total of 156 reviews with an average rating of 4 out of 5, the overall customer sentiment appears to be largely positive. Many customers express satisfaction with the product variety, pricing, and the helpfulness of the staff. However, a notable portion of reviews highlights significant negative experiences, particularly concerning customer service and product availability.
Service Quality:
Positive feedback frequently mentions excellent customer service, knowledgeable and non-pushy staff, and helpful explanations of products. Customers appreciate the selection of useful products from reliable brands and the provision of warranties. Conversely, a significant area of weakness identified in negative reviews is the quality of customer interaction. Several reviews describe staff as unhelpful, unprofessional, and exhibiting poor communication, including instances of rude behavior and lack of responsiveness through communication channels like WhatsApp.
Common Themes:
Recurring positive themes include good product selection, competitive pricing, and helpful staff interactions. Negative themes consistently revolve around poor customer service experiences, including unhelpful or rude staff, lack of product availability, and issues with online order processing and communication. Parking availability is also mentioned as a drawback. The Ajman branch specifically receives feedback regarding space limitations.
Final Assessment:
While the business generally receives positive ratings for its product offerings and pricing, the inconsistency in customer service is a significant area for improvement. The disparity between positive and negative service experiences suggests a potential need for enhanced staff training and standardized customer interaction protocols. Addressing issues related to product availability and improving communication channels, particularly online and via WhatsApp, would likely contribute to a more consistently positive customer experience and further enhance the business's reputation for delivering high-quality and reliable service.

Amenities

Business Hours

Services

Contact Seller

Claim This Business

Claim