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Auto Repair
Dexol Al Ain ?????? - Best Automatic Transmission Service | Torque Converter | Valve body | Mobil1 Q...
Category: Auto Repair
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Category: Auto Repair
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Dexol Al Ain is a comprehensive automotive service provider. The company offers expert automatic transmission service, including torque converter and valve body repairs. As an auto machine shop, they provide specialized machining services. They also function as an auto parts store, supplying necessary components. Their services extend to general auto repair and maintenance, encompassing tune-ups and diagnostic services. Dexol Al Ain operates as a full-service mechanic shop, providing oil changes and other essential car care.
Customer Sentiment:
Overall customer sentiment appears largely positive, reflected in the 4.4 average rating from 48 reviews. Many customers express satisfaction with the service received, particularly regarding transmission and drivetrain work. However, a notable minority of reviews indicate negative experiences related to staff demeanor and the effectiveness of repairs.
Service Quality:
The business demonstrates strength in specific areas, notably transmission and drivetrain services, with multiple reviewers highlighting successful repairs and maintenance in these domains. The professionalism and knowledge of certain staff members, particularly Mr. Othman, are frequently praised. Conversely, some reviews point to inconsistencies in repair outcomes, with issues persisting after service, and concerns raised about the expertise of some technicians.
Common Themes:
Recurring positive themes include the quality of transmission-related services, the professionalism of specific mechanics, and the supportive nature of the team. Negative themes center around instances of unprofessional staff behavior, unresolved repair issues, and perceived lack of expertise among some technicians.
Final Assessment:
Based on the available data, the business appears to be a reliable option for transmission and drivetrain services, with a generally positive track record and skilled personnel in this area. However, the negative feedback regarding staff conduct and inconsistent repair outcomes in other areas suggests potential areas for improvement. While the overall rating is strong, prospective customers should be aware of the reported inconsistencies in service quality and customer interaction.
Good Gearbox Service and Repair
I took my Audi A3 there to get my transmission fluid changed - these guys are professional and they seem to know their job in Al Ain. I had a gear slippage issue on my 2008 car and I wanted to rule out the problem of the transmission oil as read in the Internet that may have been one of the reasons for my problem. They guys were short on the part needed but they arranged it the next day. They took all of 2 hours from start to end - they knew the job - take my word for it. My nearly 10 year old car did not seem to have its transmission oil changed ever - the oil had a burnt look to it. The oil was changed and the car felt better - but the gear slippage issue persists. The review is to note that they did a good job on the oil change But my problem persists and I need to find another solution I assume
I'd like to congratulate Dexol Staff (AL ain branch) Mr Osman did a very good job taking care of my car.. Great and friendly staff. I definitely super recommend a visit to these guys! Well done!
One of the best if not the best transmission repair/service for transmissions and drivetrain.
Thank you for the great service in a highly professional, supportive and friendly manner. All team members are very supportive. Mr. Othman in particular is a great mechanic who possesses a long and rich experience in identifying the issue in your car and fixing it straightaway. He tells you explicitly and directly what needs to be done to your car transmission and transfer case.
They fixed my cherished car (G-Class 400d Adventure Edition), and I still own it as a result of their work. They offer excellent service, so I have them handle all of my automatic maintenance here.
المدير ابو يحيى شخص مهذب ومحترم جدا ولكن للاسف التقنيين عندهم (وخاصة في الشارقه) خبرتهم مش قويه والقير عندي فيه مشاكل لحد الحين مع اني رجعته لهم مره ثانيه ولكن ما اريد ارجع لهم للمره الثالثه ، ولكن لا انصح فيهم بالمره
تعاملهم جدا سئ للاسف كان غير احترافي
للاسف اتصلنا نستفسر عن التصليح و واحد من العاملين كان أسلوبه غير لائق أبدا و قال انه ما بيصلح السيارة. شيء غريب
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy