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Device Care,Defence Road,Abudhabi,UAE
Category: Computer Repair
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Device Care is a mobile phone repair shop in Abu Dhabi, UAE. The company offers a range of services including screen repair, battery replacement, water damage repair, and software troubleshooting for various mobile phone brands. They also provide accessory sales and potentially other related services.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, as reflected in the perfect average rating of 5 out of 5 stars across 27 reviews. Customers consistently express high levels of satisfaction with the service received.
Service Quality:
Key strengths highlighted in the reviews include efficient and timely repairs, often completed within a day or a few hours. The use of genuine parts and the ability to repair complex hardware issues that other centers could not resolve are frequently mentioned. Customers appreciate the transparency in pricing with no hidden fees and the commitment to customer data privacy. The professionalism, friendliness, and cooperativeness of the staff are consistently praised, contributing to a positive customer experience.
Common Themes:
Recurring positive themes include the speed and effectiveness of repairs, particularly for complex issues and newer iPhone models. The quality of customer service, including clear communication and friendly staff interactions, is a significant factor in customer satisfaction. The emphasis on data privacy and the option for repairs to be done in front of the customer are also valued aspects of the service.
Final Assessment:
Based on the provided reviews and the high average rating, the business appears to consistently deliver high-quality and reliable mobile phone repair services. The ability to successfully repair challenging issues, coupled with excellent customer service and transparent practices, indicates a strong commitment to customer satisfaction. The business demonstrates key attributes of a trustworthy and competent repair center.
Best customer service,repair device infront of the customer,Keeping customer data privacy. My I phone 13 pro max fully damage device repaired ,replaced with genuine parts and now working fine.Thanks device care, Abudhabi team.
Device care team repaired My IPHONE 15 PRO MAX,Without delete Data,I have given my drvice to three other service centre,but issue is not solved.But device care Team repaired the Hardware issue and solved. Thanks for your support Device care Team.
I recently visited Device Care Service Center for a phone repair. The staff was very professional and communicated clearly about the issue. The repair was completed in 2 hours, as promised, and the cost was very reasonable with no hidden fees. The facility was clean, and the waiting area was comfortable with Wi-Fi. I’m extremely satisfied with the service and will definitely return for any future needs. Highly recommend this place for phone repairs.
I recently visited the shop with my iPhone 14 Pro, which had a broken display. I was thoroughly impressed with the exceptional service I received! The Owner, Mr. Gopan, were extremely cooperative and friendly. His professionalism and kindness made the entire experience truly outstanding. I highly recommend this shop for anyone seeking top-notch service!
This shop was exactly what I needed for my iPhone 13 pro! I had been facing several issues, including a stuck screen and display problems. They managed to fix everything within just one day. The customer service was excellent, and the staff were very friendly and professional. Now my phone works perfectly! Thank you so much to the dedicated team for your outstanding service!
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