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Mobile phone Repair
AMT INTERNATIONAL LLC mobile
Category: Mobile phone Repair
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AMT International LLC, also known as AMT Group Inc., is a business that specializes in the mobile industry. The company offers a range of services related to cell phones and cell phone accessories. This includes providing a selection of mobile devices and offering various accessories to enhance their functionality and protection. Their services cater to individuals looking for new phones or seeking to accessorize their existing devices.
Overall Customer Sentiment:
Based on a collection of reviews and a total of 404 reviews with an average rating of 4 out of 5, customer sentiment towards AMT Mobiles appears mixed, leaning towards positive but with significant areas of concern. While many customers express satisfaction with product quality, pricing, and the helpfulness of specific staff members, a notable portion of reviews highlights issues with service quality, pricing transparency, and resolution of problems.
Service Quality:
Service quality is a significant point of divergence in customer feedback. Positive reviews frequently commend the knowledge and helpfulness of staff, particularly mentioning one individual by name for exceptional service. However, negative reviews describe experiences with rude staff, lack of accountability for product issues, and poor handling of complaints. There are also mentions of extended waiting times and issues with repair quality.
Common Themes:
Recurring positive themes include competitive pricing on certain products and the availability of a wide range of options. Negative themes consistently revolve around inconsistent service quality, with some staff being highly praised while others are criticized for rudeness and unhelpfulness. Pricing transparency is another area of concern, with some customers feeling they were overcharged or not informed about additional fees. Issues with product durability and the handling of returns or replacements also appear in negative feedback.
Final Assessment:
AMT Mobiles demonstrates strengths in product variety and competitive pricing for some items, supported by positive interactions with certain staff members. However, the business faces challenges in maintaining consistent service quality and ensuring pricing transparency. The disparity in customer experiences, particularly regarding staff behavior and problem resolution, suggests a need for improved training and standardized customer service protocols. While the overall average rating is positive, the recurring negative feedback on service and pricing indicates areas that require significant attention to ensure a consistently high-quality and reliable customer experience. Potential customers should consider the mixed feedback and potentially verify pricing and return policies before making a purchase.
Best purchase for all telephone Customer for 15 years Best and quality product Best price and guarantees service
I had a truly awful experience at AMT Linking Technologies. A man named Sulaiman sold me a phone cover for 35 AED, swearing to God that it was one of the best and strongest covers available. I had to replace my old cover, which had served me well since 2019, because its color had faded. Trusting Sulaiman's word, I bought the new transparent cover.
To my dismay, my phone broke from a single fall, despite never having been damaged before with my previous cover. When I returned to the shop to address the issue, Sulaiman denied any responsibility. I was then directed to the so-called manager, Seju, who was incredibly disrespectful. He claimed that the cover was poor quality and only worth 15 AED. He even blamed me for the damage and walked out on me while I was explaining the situation.
I have been a loyal customer of this shop for a long time, but after this terrible experience, I can no longer recommend AMT Linking Technologies. They clearly prioritize marketing over customer satisfaction. Save your money and take your business elsewhere.
I have replaced 2 time in less than a month back cover of my iphone 13 pro even the phone has a protection cover. When i came to inform the staff he was very rude with me.
Mobile phone top shop. Price is good and service is wonderful. There is a beautiful Neffos lady promoter and I want to go again!!!๐๐
Mr Hari working in AMT mobiles is an absolute gem of a human being. He is very knowledgeable. Is very helpful and has courteous behaviour towards customers.. I urge all customers to go and look for this man and I am sure he will solve your problems.. The AMT management should consider giving this guy a promotion.. Genuine people are rare to find the this guy is your best employee. Thank you so much Mr Hari. Will recommend to anyone having any issues with mobile phones..
No doubt it's nice shop..they have lots of options but they took extra money for the same phone which was available at low price online.I have seen good reviews that's why I trusted & went there but it bcm a mistake. If you want to go please check price online...
Price was good and the behaviour of the shopkeeper is very good. He cleared all my confusion regarding duplication of the product. One of the best shops in Defence Street, Abu Dhabi
They are the biggest cheats on the street. They sold me a J5 Pro much more expensive than the next door shop and when I paid by card they charge me 2.5% on top. When I complaint, they said this is my price and I should have checked other shops. Basically don't directly go to this shop, check few shops on the street. You will certainly get better deals than this shop and the service and behaviour will be much better.
This was good place with reasonable prices but lately the service and prices have gone bad
Very bad service and rude they try to fix with Chinese item but they donโt t tell you
For ipad
Always check before you start process
I lost one hour waiting .
Zero service