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Bicycle Repair
CYKL Garage
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CYKL Garage, , is a bicycle store. The company offers a range of services including bicycle sales, repairs, and maintenance. They provide expert advice on choosing the right bike and offer professional fitting services. Additionally, the company offers tune-ups, part replacements, and general servicing to keep bicycles in optimal condition. They also stock a variety of bicycle parts, accessories, and apparel.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.4 out of 5 across 45 reviews. While a small number of reviews express dissatisfaction with customer service, the majority highlight positive experiences.
Service Quality:
The reviews suggest a high level of satisfaction with the quality of bicycle service and repairs. Specific mentions of successful installations and consistent quality of work point towards reliable technical expertise. The availability of delivery service is also noted as a positive aspect.
Common Themes:
Recurring positive themes include the quality of bicycle service, the expertise of the mechanics (specifically mentioning one by name), and the availability of a good selection of products like race-fit jerseys. The atmosphere of the shop is also described positively, with mentions of friendly staff and good coffee. The primary negative theme is related to customer service in a limited number of instances.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable bicycle services. The strong average rating and positive feedback on service quality and technical expertise are significant indicators of customer satisfaction. While there are isolated concerns regarding customer service, these do not appear to represent a widespread issue based on the overall sentiment. The business seems to be a trusted and reliable option for bicycle maintenance and purchases.
Best bike shop in Sharjah trusted and reliable full stars to Ahmed the bike mechanic
Customer service is worst
It was a very good experience when the installed top quality Cema bottom brackets. Indeed it’s the Best cycle shop.
Nice place and friendly staff Good coffee Good cycle service as well
Update: so far I’ve taken my bike there twice and I’ve been very pleased so far with the quality of work that was performed. They deliver as well which is an added benefit! Nice selection of race fit jerseys that are not too expensive and the quality so far seems pretty good
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