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Crony Trading FZE Shop Number BB 038 Ajman
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Based on the information available, the business name associated with Crony Trading FZE, Shop Number BB 038 Ajman, , is E-Dragon Mall. The company offers a wide range of electronic products and services. As an electronics store, the company provides consumers with various electronic devices, gadgets, and accessories. The services offered typically include the sale of items such as mobile phones, laptops, tablets, cameras, audio equipment, and other consumer electronics. Additionally, the company may offer related services like product warranties, technical support, and potentially repair services for the electronics they sell. The focus is on providing a diverse selection of electronic goods to meet customer needs.
Overall Customer Sentiment:
The overall customer sentiment is overwhelmingly negative, as reflected in the low average rating of 2.3 out of 5 and the consistent themes across the provided reviews. Customers express significant dissatisfaction with various aspects of the business.
Service Quality:
Reviews consistently highlight poor service quality. Specific complaints include rude and unhelpful staff, a lack of willingness to address product issues (such as items not working shortly after purchase), and a refusal to offer exchanges or refunds. The business's stated policy regarding returns and replacements appears to be a major point of contention, with customers feeling their consumer rights are disregarded.
Common Themes:
Several recurring themes emerge from the reviews. These include:
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Low Product Quality:
Multiple customers report purchasing items that are either low quality, fake, or cease to function shortly after purchase.
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Poor Customer Service:
Staff and owner behavior is frequently described as rude, ignorant, hostile, and lacking respect.
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Lack of Resolution:
The business is criticized for not providing adequate support or solutions when products fail, often demanding additional payment for replacements or offering unhelpful advice.
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Disregard for Consumer Rights:
Customers feel the business prioritizes its own policies over standard consumer protections.
Final Assessment:
Based on the provided reviews and the low average rating, this electronics store appears to consistently fail in delivering high-quality products and reliable service. The prevalent issues with product quality, coupled with consistently negative feedback on customer service and a perceived unwillingness to resolve issues or honor consumer rights, indicate significant operational weaknesses. Potential customers should exercise caution and consider these factors before engaging with this business.
fake product, nor working even after 2 days. when call to them they will not listen you properly and cut the phone. don,t buy anything from them.
Items are very low quality. The customer service is very hostile and unfriendly. So sad and upsetting to deal with them- which is inevitable as their products will not last. It would all have been better if at least they were nice human beings...
Rude, ignorant, terrible customer service and no respect. Purchased a two way radio from them and asked them nicely how to program Kirisun PT8200 as the "manual" does not explain properly. I was told to go to Dragon Mall in Dubai, and speak to a nameless person. As I only want to know how to program, I do not see any reason to go somewhere. All they have to do is take responsibility and write up how to program this product, but even that is too much asked for. They gave me a phone number of someone, yet that person is not in the country. I pointed out that there are consumer rights, yet they dont care about that at all, as they have their own policy. CRONY.AE YOU FAIL MISERABLY AT ALL POINTS.
This is very bad service staff and owner I buy Electronic baik after one day no working the don't change no give money back the want more money for replacement very very bad service no buy anything from here 🙏
Very bad staff and owner very low quality things the don't change no give money back very bad service please don't buy from here anything very very bad 🤑