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Auto Repair
Dublin Auto Spare Parts Trading L.L.C - Branch 01
Category: Tire Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Air Conditioning Repair
Al Dammam Elect & Sanit.Ware Trading L.L.C is a business operating in the Jurf Industrial 1 area. Th...
Category: Tire Repair
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Dublin Auto Spare Parts Trading L.L.C - Branch 01 is an auto parts store. The company offers a wide range of spare parts for various vehicle makes and models. Their inventory includes essential components such as engine parts, brakes, suspension systems, electrical parts, and body panels. They cater to both individual car owners and automotive repair businesses, providing parts for maintenance, repairs, and upgrades. The company aims to provide quality parts to ensure the proper functioning and longevity of vehicles.
Customer Sentiment:
The overall customer sentiment appears to be mixed, leaning towards negative based on the provided reviews and the average rating of 3.1 out of 5 from 101 reviews. While some customers acknowledge the availability of genuine parts, significant dissatisfaction is expressed regarding customer service and employee behavior.
Service Quality:
Service quality is a major area of concern. Recurring complaints highlight issues with responsiveness, long wait times on the phone, and particularly negative interactions with staff, specifically those associated with Nissan and Infiniti parts. Accusations of rudeness, dishonesty, and a lack of care for customer satisfaction are prevalent.
Common Themes:
Two primary themes emerge from the reviews: the availability of a wide range of genuine spare parts for various car brands (Toyota, Nissan, Kia, Hyundai, Mitsubishi, etc.) is a strength, while poor customer service and negative employee behavior, particularly within specific departments, are significant weaknesses.
Final Assessment:
Based on the provided data, the business appears to offer a good selection of genuine auto parts, which is a positive aspect. However, the consistent and strong negative feedback regarding customer service and employee conduct significantly detracts from the overall customer experience. The low average rating and the nature of the complaints suggest that while the product offering may be reliable, the service delivery is inconsistent and often falls short of customer expectations. Addressing the issues related to employee behavior and customer interaction is crucial for improving the business's reputation and overall service quality.
All genuine spair parts are available for Toyota. Nissan. Kia. Hyundai. Mitsubishi. Etc
All the time you call them they not respond, and when the respond they put you on waiting bad behavior for customer
The employees of Nissan and Infiniti are very bad and toxic. They lie about the presence of the manager and will never let you get in contact with him. They don’t care about the customer’s satisfaction and very rude towards them. I honestly don’t recommend this place to anyone.
Very bad service from some employees, they don't care about customers. But the spare parts are original and they have almost everything.
Very bad service, the employee's behavior is very bad(responsible seller of Nissan and Infiniti spare parts), they don’t care about the customer 👎🏼
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