COOLSPOT MOBILE SHOP NEAR ME | MOBILE PHONE REPAIR | PHONE REPAIR SERVICE | LAPTOP | GAMING | SERVICE AND ACCESSORIES

Inside mazaya shoping complex, Mazaya Center - Sheikh Zayed Rd - inside Mazaya center - Al Wasl - Dubai

C
Business Listing

Mobile phone Repair

Computer Repair Mobile Phone Repair

COOLSPOT MOBILE SHOP NEAR ME | MOBILE PHONE REPAIR | PHONE REPAIR SERVICE | LAPTOP | GAMING | SERVIC...

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About COOLSPOT MOBILE SHOP NEAR ME | MOBILE PHONE REPAIR | PHONE REPAIR SERVICE | LAPTOP | GAMING | SERVICE AND ACCESSORIES

Coolspot Mobile Shop is a business that specializes in a range of technology services and products. The company offers mobile phone repair, addressing issues with cell phones. They also provide a selection of cell phone accessories. Beyond mobile devices, the company offers computer accessories and computer repair services. Their services extend to phone repair in general, encompassing various types of phones. Additionally, the company caters to the gaming community with related services and accessories.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews, customer sentiment towards [Business Name] is mixed, leaning towards positive overall, as indicated by the average rating of 4.4 out of 5 from 65 reviews. While a significant portion of customers express high satisfaction with repair services, particularly for complex issues and data preservation, a notable minority report negative experiences related to service quality, professionalism, and honesty.
Service Quality and Reliability:
Positive reviews frequently highlight the business's ability to successfully repair mobile phones, including challenging issues like constant restarting, and commend the technicians' expertise and efficiency. Customers appreciate the preservation of data during repairs and the reasonable time and price for services. However, negative feedback raises serious concerns about the quality of replacement parts (specifically screens), instances of damage occurring during repairs, and a perceived lack of accountability and professionalism when issues arise. There are also reports of inconsistent information regarding service availability and poor communication.
Common Themes:
Recurring positive themes include successful repairs, data preservation, and friendly/professional staff in positive interactions. Conversely, negative themes center around issues with replacement part quality, damage during repair, poor customer service, lack of honesty, and difficulty resolving problems after the initial service.
Final Assessment:
While [Business Name] demonstrates the capability to perform successful repairs and satisfy many customers, the presence of significant negative feedback regarding service quality, professionalism, and issue resolution is a concern. The business appears to excel in certain repair scenarios, but inconsistencies in service delivery and handling of complications detract from overall reliability. Potential customers should consider the mixed feedback and weigh the positive experiences against the reported negative ones when making a decision. Addressing the issues raised in negative reviews, particularly regarding quality control and customer complaint resolution, would likely improve overall customer satisfaction and solidify the business's reputation for high-quality and reliable service.

Amenities
Batteries Credit cards Debit cards Electronics Gender-neutral toilets NFC mobile payments On-site services Repair services Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Identifies as women-owned
Map
Overall Google Reviews
4.4 (65 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
Inside mazaya shoping complex, Mazaya Center - Sheikh Zayed Rd - inside Mazaya center - Al Wasl - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 11:30 PM
Tuesday 09:00 AM - 11:30 PM
Wednesday 09:00 AM - 11:30 PM
Thursday 09:00 AM - 11:30 PM
Friday 09:00 AM - 11:30 PM
Saturday 09:00 AM - 11:30 PM
Sunday 09:00 AM - 11:30 PM
Services
Cell phone accessory store
Computer accessories store
Computer repair service
Mobile phone repair shop
Phone repair service
Contact Seller
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