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Tire Repair
CARE Auto Repair Services
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CARE Auto Repair Services, , is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair, auto air conditioning service, and auto body work. They also function as a car battery store and provide extensive car repair and maintenance services. Additionally, the company offers vehicle inspection services, ensuring vehicles are in optimal condition.
Overall Customer Sentiment:
Based on a large volume of reviews (256 total) and a high average rating (4.9 out of 5), the overall customer sentiment towards CARE Auto Repair Services is overwhelmingly positive. The majority of customers express high satisfaction with the services received, highlighting professionalism, transparency, and effective problem resolution.
Service Quality and Strengths:
Key strengths consistently mentioned in positive reviews include accurate diagnostics, professional service delivery, and effective communication. Customers appreciate the transparency in pricing and the absence of hidden costs. The team is frequently described as helpful, welcoming, and technically capable, leading to a sense of trust and reliability. Specific services like maintenance, wind noise resolution, and routine check-ups receive positive feedback for their efficiency and quality.
Areas for Improvement and Weaknesses:
While the vast majority of feedback is positive, a small number of reviews indicate potential areas for improvement. Concerns were raised regarding pricing transparency in isolated cases and issues related to administrative processes, such as handling impounded vehicles and payment methods. One review specifically mentioned a perceived attempt to overcharge by recommending unnecessary part replacements.
Common Themes:
Recurring positive themes include the professionalism and technical expertise of the staff, the transparency in pricing and diagnostics, and the overall positive customer experience. The business appears to have a strong base of loyal, long-term customers. Negative themes, though infrequent, center on perceived overcharging or administrative inefficiencies.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, CARE Auto Repair Services generally delivers high-quality and reliable service. The business excels in technical expertise, customer communication, and building trust. While isolated negative experiences exist, they do not appear to represent a systemic issue. The business is a strong contender for auto repair and maintenance needs, particularly for those seeking professional service and transparent practices. Addressing the infrequent concerns regarding pricing and administrative processes could further enhance the customer experience.
I had an issue with wind noise in my Nissan Patrol, and a friend recommended this garage — hands down the best decision I’ve ever made for my car! Tony and his team were incredibly helpful. They did both a road test and a stationary wind test to pinpoint the source of the problem, which turned out to be a damaged rubber seal. They fixed it right away, and now the wind noise is completely gone. After visiting so many garages in Dubai, I can confidently say this was by far one of the best experiences I’ve had. The team made me feel completely at home, and I’ll definitely be coming back here for all my future repairs and maintenance.
I have been using thier service for many years and remain dedicated customer, due to receiving an amazing level customer care and understanding, coupled with high level of technical ability. If your unhappy with your current level of vehicle service and care, please give CARE auto repair services and opportunity to gain your trust with thier vehicle maintenance and care, I'm sure you will not be disappointed.
Manual prepurchase check up
My car got impounded. They sent me on a mission first, they sent me to the sheriff station to get a release form where I had to pay money. Then I went to the sheriff's who sent me to go get the registration which was locked inside of the car that was told at this 8 care auto center repair shop. Then once I did get to the proper placebecause the one they have on. Their website is 116 to East walnut. Pasadena, but where the car was at was 1552 fishburn, Los Angeles, CA 90063 once I got there. I couldn't use my credit card because it was under my daughter's name. The car that was impounded. And I had my license and I had proper documentation to show that I was the actual cardholderhe refused and said, I would either need cash or I would have to go to the sheriff's department and get the car put in my name which is little ridiculous considering the cars under my daughter's. Name and the sheriff's not going to change the titleso I had to go drive around looking for a bank in the pouring rain. I just lost my mom, I didn't need the extra stress. Nobody notified me that the car had been towed. So the car's been in there a so the car now casked more than a $1200 to get out of the in pound. He was not a very nice person. I explained my plight. I understand that he doesn't work on sympathy. But you can't use your credit card and you're there whether it be another person's car or not. If you're the one paying for it and you're there with a valid form of ID to identify yourself. Are we not in America or did I lose my mind somewhere?
Not good place to use for repairs they charger over prices
Good places out there
Rate is absolutely deserved. I was looking for cheap oil change and found this garage by the big amount of good reviews. I was surprised that proposed price was less than in other garages. I was greeted very warmly and got best service. Absolutely recommended!
Took my car in for its yearly check-up and to fix a tire, and I have to say, this garage was awesome! From the start, their communication was spot on. They checked everything, explained what needed to be done, and gave me a clear breakdown of the costs, no messing around or hidden surprises. The whole process was smooth, and they got the job done quickly and professionally. My car’s running great now, and I’m super happy with how they handled everything. Definitely going back here next time! Thanks guys 😉
Very satisfying maintenance service made on my car. They are very professional and they provide accurate diagnostics for any type of repair. No catch, full transparency at affordable prices.
كذبوا علي بأن القطعة المكسورة لا تتوفر لوحدها ويجب تغيير المجموعة كاملة
تكلفت بقيمة ١١٥٠ درهم في حين تبين لي فيما بعد توفر القطعة وقيمتها ٧٠ درهما
هذا الكذب يهدف لربح سريع ولكن سيخسر زبائنه الذين وثقوا به ثم تبين انهم ليسوا اهلا للثقة