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Appliance Repair
Canon Store - Al Naeem Mall, Ras Al Khaimah
Category: Electronics Repair
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National Store LLC is the business entity operating the Canon Store at Al Naeem Mall in Ras Al Khaimah. The company offers a comprehensive range of services as an electronics store, camera store, and printing equipment supplier. Customers can find a wide selection of cameras, lenses, and photography accessories, catering to both amateur and professional photographers. As an electronics store, they provide various electronic devices and related products. Furthermore, the company offers printing equipment and supplies, supporting diverse printing needs. Their services encompass sales, expert advice, and potentially after-sales support for the products they carry.
Customer Sentiment:
The overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 312 reviews. This indicates a strong level of customer satisfaction.
Service Quality:
A recurring theme in the reviews is the exceptional quality of customer service. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor. Specific mentions highlight staff going above and beyond, offering detailed explanations, providing gifts, and assisting with product selection based on individual needs and expertise. The staff's friendly approach is also frequently noted as contributing to a positive shopping experience.
Common Themes:
Key strengths identified include knowledgeable and helpful staff, excellent customer service, a good selection of products (specifically Canon equipment and accessories), and competitive pricing. A notable weakness, though appearing to be an isolated incident based on the overall sentiment, is a single negative review mentioning an untrained and unprofessional salesperson.
Final Assessment:
Based on the high volume of positive reviews and the consistently high average rating, the business appears to deliver high-quality and reliable service. The staff's expertise and commitment to customer satisfaction are significant strengths. While there is one negative comment, it does not seem representative of the overall customer experience. The business is highly recommended for individuals seeking knowledgeable assistance and a positive shopping experience, particularly for camera and electronics purchases.
Experience was absolutely wonderful, Shahid has been very helpful and supportive explaining details about the products I wanted to buy. Would definitely end up coming again in-store! :)
I had an excellent experience purchasing a canon camera. The two staff man (I forgot to ask their name) was incredibly knowledgeable and helped me choose the perfect model for my needs. They patiently explained the different features, answered all my questions, and never made me feel rushed. They give me the best offer and free gifts even I didn't ask for it. Their friendly approach made the entire process smooth and enjoyable. Highly recommend this place for anyone looking for advice and great service when shopping for cameras! Thank you so much❣️
Purchased a Cannon RF200-800 lense, the sales officer at RAK (Shahid) was so helpful in selecting the product which I needed for my level of expertise, Cannon always at the top and I appreciate their products quality and service
Thanks to Shahid for his excellent behavior and professional customer service. I bought a camera, and he kindly gave me a nice bag and lens cleaning accessories as a gift. Highly appreciated!
The salesperson in the Canon shop at the Al Naeem Mall is extremely helpful and very knowledgeable. The choice of Canon equipment and accessories is outstanding. Prices are similar to those practiced elsewhere in the UAE.
Today I visit this shop one Indian person as a salesman with glass very untrained worker his way to talk not good with client
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