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Computer Repair
Azizi Technologies | Tech Service Center Dubai
Category: Computer Repair
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Azizi Technologies, operating as a Tech Service Center in Dubai, is a comprehensive provider of computer and electronics services. The company offers a wide range of solutions including computer repair, data recovery, and screen repair. They also function as a computer accessories store, computer service provider, computer store, and offer computer support and services. Additionally, Azizi Technologies operates as a computer wholesaler and a used computer store, catering to various needs within the technology sector. Their services encompass the repair and maintenance of electronics, ensuring a broad spectrum of technical support for individuals and businesses.
Customer Review Summary
Overall Customer Sentiment:
The overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 stars across 588 reviews. Customers frequently express satisfaction with the service provided, highlighting efficiency, expertise, and value.
Service Quality and Strengths:
Key strengths identified in the reviews include prompt and efficient service, particularly for screen repairs and device sales. Customers appreciate the technical expertise of the staff, noting successful repairs for complex issues like liquid damage. The business is also commended for offering competitive pricing and providing warranties on repairs. The ability to handle multiple device transactions quickly and pay in cash is a significant positive for customers selling used electronics.
Areas for Improvement:
While the technical service is highly rated, one area identified for improvement is customer communication. A review suggests that while the service itself is satisfactory, the interaction and communication with customers could be enhanced to improve the overall experience and demonstrate greater customer value.
Common Themes:
Recurring themes in the reviews include the speed of service, the technical proficiency of the repair staff, fair pricing, and the convenience of selling used devices. The business is frequently recommended for specific services like MacBook repairs and screen replacements.
Final Assessment:
Based on the high volume of positive reviews and the exceptional average rating, this business appears to consistently deliver high-quality and reliable service across its various offerings, including computer repair, sales, and data recovery. The technical expertise and efficiency are clear strengths. Addressing the feedback regarding customer communication could further elevate the customer experience and solidify its reputation as a top-tier service provider in the electronics and computer service industry.
Best service ever! 10/10 Came in for screen repair and took less than 30 minutes!!! They are the best. Only work with them. My laptop is like brand new!!
Got the best price for iPad 10. In great condition with apple warranty. Azizi is very professional and great service
I accidentally spilled tea on Macbook pro and my keyboard was sticky because of the sweet liquid inside and when I went to the apple store they asked me to replace the trackpad and keyboard because of the liquid inside(which was very costly obviously), I went to AZIZI and they deep cleaned my keyboard and the internals neatly and the price was cheaper than I expected. These guys are good at their job and know what they’re doing. 100% I’ll visit this place again(hopefully I won’t spill tea again)
Shaffif was very professional, fast, and efficient in repairing our MacBook. He is clearly an expert who knows his job very well. I recommend that you come to this company for your MacBook repairs. They offer a warranty to ensure everything is working fine after the repair.
Thank you so much for the amazing service. I want to appreciate all the beautiful team members and even the boss himself helped me on a Sunday because it was very important for me to give away all my devices within 24 hours of contact I was able to sell over eight devices and paid in cash in full same day. I highly recommend the service if you want to sell your devices with a good price and fast and kind service definitely check them out. I will continue to recommend my family and also friends to this company thank you so much.
They don't how to talk with customers. Service and all okay but they should improve good communication with customers and should know how to keep customer value.
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