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Auto Repair
AutoPro - 7042
Category: Auto Repair
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Category: Auto Repair
Quick Mechanics Auto Mechanical Repair, , is a car repair and maintenance service business. The comp...
AutoPro - 7042, is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, specialized auto air conditioning and electrical services, and suspension work at their auto spring shop. They also provide brake services at their dedicated brake shop, and sell car batteries at their car battery store. For routine maintenance, the company offers oil change services and tire services at their tire shop. Additionally, AutoPro provides a chauffeur service.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.5 out of 5 across 98 reviews. Many customers express satisfaction with the service provided, highlighting the professionalism and knowledge of the staff. However, a minority of reviews indicate negative experiences related to pricing, customer service, and specific service limitations.
Service Quality:
The reviews suggest a strong focus on efficient and knowledgeable service, particularly for "quick fixes" and routine maintenance like oil changes, tire services, and brake work. Specific staff members are frequently praised for their helpfulness and expertise. The cleanliness and tidiness of the service area are also noted positively. Conversely, some reviews point to inconsistencies in service quality, particularly regarding full auto repairs and the handling of specific requests like tire punctures.
Common Themes:
Recurring positive themes include the professionalism and friendliness of the staff, the efficiency of service, and the perceived trustworthiness of the business for certain types of repairs. Negative themes center around high pricing for specific services and tires, perceived rudeness or unhelpfulness from certain staff members, and limitations in providing comprehensive auto repair services. The business model's focus on "quick fixes" is a point of both praise for efficiency and criticism for lack of full-service capabilities.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service, particularly for routine maintenance and quick repairs. The positive feedback on staff expertise and efficiency is a significant strength. However, the business faces challenges related to pricing perception and the scope of services offered, which can lead to negative experiences for some customers. While the majority of customers appear satisfied, addressing the concerns regarding pricing transparency, consistent customer service across all staff, and potentially expanding full-service capabilities could further enhance the business's reputation and customer satisfaction.
A few days ago I went here to install tire puncture but he did not do it. He was saying that we are not allowed to install tire puncture. I requested him a lot because at that time all other shops were closed but his supervisor did not agree. and I returned very disappointed
Efficient, knowledgeable and most importantly TRUSTWORTHY. I have been a victim of so called garages near the area who even use fancy names for sales and marketing but does not even have their own mechanic to get the job done. A GARAGE WITH NO OWN MECHANIC - ALL OUTSOURCED! I have already had a lot of quick services with their 7042 branch and so far their service is excellent. I would only suggest if I may for AutoPro to have official garages in strategic locations to maximize the talent of their mechanics - this is in reference to full auto repairs. I am fully aware and understand most car issues brought to their shop are fixable but because their business model is designed for "quick fixes" only other customers like me tend to look for other shops rather than be serviced by them. You have a good team and a name to back it up - not just in branch 7042 but other nearby branches as well. I hope you can come up with a solution in providing full services to clients. Overall everything is excellent. More power guys and keep up the good work!
Great staff that are friendly and professional. The pricing here is very good, he will always give you different options and offer great advice. The service area is always very clean and tidy. We have tried many places but always return back here.
Inexpereinced staff on certain shifts. Otherwise no complaints.
Kudos to CJ, - friendly, knowledgeable and polite. Excellent service! The team (led by CJ) changed my wiper blades quickly and without fuss. I thought the price was reasonable, too. Happy Customer!
Mr. Moses & Mr. Nooruzaman Good staff, supported and did the car servicing very neatly
My car needed a break disc change today and Peter and his team did such a great job getting that done. Also rotated the tires and pumped them up for me and bled my breaks. They even discovered I had a suspension leak which I can at least go and get seen to using my warranty. Thank you Peter and your team for always being so accommodating, professional and knowledgeable! We will be back soon!! From the “ST Club” 😆
Over hyper pricing... they are charging 100 aed for just wiping engine cover ... 419 aed for oil change and unwanted addon services....
Very expensive tires. Due to an urgency, I had two tires replaced. A few months later, I requested that the same two tires be ordered. Although Mohsi repeatedly assured me that he would get the exact same tires for me, it turned out that they were not the same. I called him again, he was very rude and unclear, he said it's not their fault but if they will check our phone record, it is clearly their mistake. Do not go here even if it is an urgent need, better to go shops near to them. Worst customer service especially this Mohsi guy
Very worst service.. Especially the Philippine male staff there is very rude.. Behaving like he is giving some donation for the costomers... Very worst... I went there for oil change... He ask me for some extra services i denied so he smashed my car bonet... Ver worst behaving...