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Auto Repair
AutoHub | Pre-Purchase Car Inspection & Window Tinting UAE
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AutoHub is a business that specializes in vehicle services. The company offers pre-purchase car inspections, providing a detailed assessment of a vehicle's condition before purchase. This service helps potential buyers make informed decisions. Additionally, AutoHub provides auto window tinting services. This involves applying a film to car windows, which can offer benefits such as reduced heat and glare, increased privacy, and protection from UV rays.
Customer Sentiment:
The overall customer sentiment appears largely positive, as indicated by the high average rating of 4.8 out of 5 across 233 reviews. Many customers express satisfaction with the pre-purchase inspection service, highlighting the thoroughness of the inspection, the detail of the reports, and the professionalism of the inspectors. Positive feedback frequently mentions prompt communication, efficient scheduling, and helpful explanations provided by the staff.
Service Quality:
Based on the positive reviews, the pre-purchase inspection service seems to be a key strength. Customers appreciate the comprehensive nature of the inspections and the detailed reports, which are seen as valuable in making informed purchasing decisions. The responsiveness and communication from the team, including follow-up calls to discuss findings, are also frequently praised. However, there are notable negative experiences that raise concerns about consistency and reliability, particularly regarding the accuracy of inspections and the delivery of other services like window tint removal.
Common Themes:
Recurring positive themes include the thoroughness of the pre-purchase inspections, the detailed reports, and the helpfulness and professionalism of the inspectors, with specific individuals sometimes being mentioned positively. Negative themes center around inaccurate inspection findings, unreliability in scheduling and service delivery (specifically for window tint removal), and instances of unprofessional or rude behavior from staff.
Final Assessment:
While the high average rating and numerous positive reviews suggest that the business generally provides high-quality and reliable pre-purchase inspection services, the negative feedback indicates inconsistencies and potential issues in other service areas and with certain staff members. The business appears to excel in its core inspection service, providing valuable insights to potential car buyers. However, addressing the reported issues with accuracy, service delivery reliability, and staff professionalism in isolated cases is crucial for maintaining a consistently high standard and ensuring customer trust across all offerings. Potential customers should consider the strong positive feedback for inspections but also be aware of the reported negative experiences.
As a kabayan i can say is the service was very nice, during the inspection of the car the mechanic answered all the question that i have and explained it very well. The mechanic also shows me to use some features im not aware . The report is so detail and complete and they have also proper equipment for inspection. I woud recommend this.
Had 2 cars inspected by them, ended up buying both cars. Face 10 different problems they didn’t even mention. Now I am regretting coming to them in the first place. There are far better car service inspections in the market. Don’t waste your time and money with them you will regret it aswell.
Had a good experience with them before buying a car. Registered online. They reached out to the seller and settle an appointment to check the car with them. Report was sent within 4h, and someone called me as well to give me the general feedback, and also answers questions I had about the report. Would definitely used their service again
I had an excellent experience with Autohub Dubai when they inspected a Mitsubishi ASX 2003 for me in Abu Dhabi. Despite my short-notice booking, they promptly contacted the owner, arranged an appointment for the next morning, and completed a comprehensive pre-purchase inspection. Within just four hours, I received a detailed report, and the inspector personally followed up with a call to clarify all points, discuss findings in depth, and provide expert advice. Their professionalism and efficiency were outstanding! I highly recommend Autohub to anyone looking to buy a used car—their thorough inspection and detailed report were invaluable in helping me make an informed decision and negotiate a great purchase deal .
I recently had the pleasure of working with Auto Hub for a pre-purchase car inspection, and I cannot recommend them enough. Their professionalism and attention to detail made the entire process smooth and stress-free. A special thanks to John, the car inspector, who went above and beyond in his service. Not only did he conduct a thorough inspection of the car I was considering, but he also took the time to explain his findings in detail. His expertise gave me the confidence to move forward with the purchase. Thanks to John and the Auto Hub team, I feel confident about my purchase and would highly recommend their services to anyone looking for a reliable car inspection. Great job!
I was promised the team to come for window tint removal to my home. No one showed up, either did anyone contact me. Disappointing
Additional:
Only after submitting the above review did someone try to contact me in the evening.
My appointment was previously confirmed for 11am, but your technician did not show up neither did your receptionist bother to inform about delays. You wasted my time and are very unprofessional
Special thanks to John, a highly professional and dedicated inspector. The car was thoroughly examined and comprehensive report provided. Definitely worth the money!
Unresponsive. Not professional. If they know that they will not get any percentage from you they will not do their job!
Very bad and unpleasant experience. They came to inspect my car on behalf of a buyer that wants to buy my car. the employee that came was very rude and disrespectful by asking me weird questions all the time and finally he asked me to be honest and to tell him from Where i got this car!!! I asked him why so he came up with a explanation that the bonet and fenders were repainted so the car has a major accident from the front. So i asked him to wrap everything up and stop the inspection. I went straight to the rta to get it fully paint checked it and they mentioned directly that the machine is giving high paint reading on the whole car and not only the fenders and bonet because of the PPF ( paint protection Formula). Anyway the owner called me and he was ok by trying to solve it up but definitely i will never allow them to touch my car anymore in the future. The knowledge of the employee was 0. He was just reading the numbers and making claims and being rude. Nothing personal but That’s my experience and obviously i lost the buyer.
Worst team, not professional at all, they told my car was flooded and another buyer took the same car to RTA for full inspection and it was all very well and fine over there.
So don’t trust these people at all
Stay away from them.