AutoFix Multibrand Car Service Center - Abu Dhabi

Musaffah - M13 - Abu Dhabi

A
Business Listing

Auto Repair

Auto Repair Motorcycle Repair

AutoFix Multibrand Car Service Center - Abu Dhabi

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About AutoFix Multibrand Car Service Center - Abu Dhabi

AutoFix Multibrand Car Service Center in Abu Dhabi is a comprehensive automotive service provider. The company offers expert car repair and maintenance services for a wide range of vehicle makes and models, addressing mechanical issues and ensuring optimal performance. Their auto body shop provides skilled repairs for accident damage, dents, and scratches, restoring vehicles to their original condition. Additionally, AutoFix offers professional car detailing services, including interior and exterior cleaning, polishing, and protection, to enhance the vehicle's appearance and preserve its value.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews, the overall customer sentiment appears mixed, leaning towards positive but with significant negative experiences reported. While the average rating of 4.4 out of 5 across 198 reviews suggests a generally favorable perception, a subset of detailed reviews highlights serious concerns regarding service quality, communication, and pricing.
Service Quality and Common Themes:
Positive feedback frequently commends the professionalism, knowledge, and friendliness of the service advisors, particularly mentioning Mr. Arun for his quality service, clear communication, and customer satisfaction focus. Customers appreciate the timely completion of work and proper guidance provided. The auto body repair services, specifically addressing minor damage, receive positive mentions for being handled efficiently from start to finish. Conversely, negative reviews raise significant issues. Overcharging, recurring problems after service, and the return of vehicles with new defects are major points of dissatisfaction. Communication is cited as a weakness, with delays in responses reported. The detailing service, in particular, receives strong criticism for poor quality work, suggesting it may be outsourced to subpar third parties. Lack of quality control and accountability are also highlighted as areas needing improvement, with instances of incomplete service despite full payment and loss of personal belongings reported.
Final Assessment:
AutoFix Multibrand Car Service Center demonstrates strengths in certain areas, particularly in general car repair and maintenance, with positive interactions with service staff being a recurring theme. However, the business faces significant challenges in consistency of service quality, especially concerning detailing and potentially complex repairs. The reported issues with overcharging, recurring problems, and communication breakdowns are serious concerns that detract from the overall customer experience. While many customers appear satisfied, the negative feedback suggests that the business may not consistently deliver high-quality and reliable service across all its offerings. Potential customers should consider the mixed reviews and exercise caution, particularly for detailing services.

Amenities
Credit cards Gender-neutral toilets Oil change Wheelchair-accessible seating
Map
Overall Google Reviews
4.4 (198 reviews)
Review 1 of 10
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4.5125 (1154 reviews)
Member since
May, 05 2025
Location
Musaffah - M13 - Abu Dhabi, Abu Dhabi, United Arab Emirates
8 Listings 0 Followers
Business Hours
Monday 08:00 AM - 04:00 PM
Tuesday 08:00 AM - 04:00 PM
Wednesday 08:00 AM - 04:00 PM
Thursday 08:00 AM - 04:00 PM
Friday 08:00 AM - 04:00 PM
Saturday 08:00 AM - 04:00 PM
Services
Auto body shop
Car detailing service
Car repair and maintenance ser...
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