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Computer Repair
ANWD Technologies LLC - Web Design and Software Development Company Dubai, UAE| IT Company Dubai | I...
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ANWD Technologies LLC is a Dubai-based IT company specializing in web design, software development, and IT support services. The company offers a range of services including custom software development, accounting software solutions, computer software sales, and comprehensive computer support and maintenance. They also provide graphic design services, web hosting solutions, and professional website design to help businesses establish a strong online presence. ANWD Technologies aims to be a one-stop shop for businesses seeking reliable and innovative IT solutions in the UAE.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 63 reviews. However, a small but significant portion of reviews express strong dissatisfaction, primarily related to customer service and project management.
Service Quality:
Positive reviews frequently highlight the quality of the services provided, specifically mentioning professional IT expertise, quality e-commerce website development, and effective website design and development. Conversely, negative feedback points to subpar final products and a lack of attention to detail.
Common Themes:
Recurring positive themes include professionalism, quality services, and a skilled team. Negative themes consistently revolve around poor communication, missed deadlines, unhelpful customer service representatives, and difficulty in reaching support.
Final Assessment:
Based on the available data, Amwaj Network Websites Designing appears to deliver high-quality technical services for a majority of its clients, contributing to a strong overall average rating. However, the business faces challenges in consistently providing reliable customer service and managing project timelines effectively. While the technical expertise is a clear strength, addressing the reported issues with communication and support is crucial for ensuring a consistently positive customer experience and maintaining a reputation for reliability. Potential customers should weigh the strong technical capabilities against the reported inconsistencies in customer service and project delivery.
"I recently hired this web design company to revamp my website, but was highly disappointed by the lack of professionalism they displayed throughout the entire process. Communication was poor, with many unreturned emails and phone calls. Deadlines were consistently missed and the final product was subpar, lacking the quality and attention to detail that was promised. The customer service was also unacceptable, with rude and unhelpful representatives. I would not recommend this company to anyone in need of web design services."
Amwaj NWD great place of professional IT people. They provide me with quality ecommerce website. Best website designers and developers. highly recommended. Thankx Amwaj NWD team.
I really suggest this company. They have a great team on board, provides quality services and really inspired by their services.
I recently had an experience with Amwaj Network Websites Designing that left me extremely dissatisfied with their customer service. I reached out to them with a technical issue that I was having with their product, and was met with a complete lack of empathy or interest in resolving the issue. Firstly, it was difficult to even get in touch with a representative from the company. I had to navigate through a confusing automated phone system and wait on hold for an extended period of time before finally being connected to a customer service representative. Once I was connected, the representative I spoke to was dismissive and unhelpful. They seemed to have no interest in understanding my issue, and instead just gave me generic responses that didn't address my specific problem. When I asked to speak to a supervisor or someone with more technical expertise, I was told that there was no one available to help me. Overall, my experience with Amwaj Network Websites Designing was extremely frustrating and disappointing. I felt like I was being treated as an inconvenience rather than a valued customer, and the lack of effort put into resolving my issue was unacceptable. I would caution others to think carefully before doing business with this company.
Very happy and satisfied with your great quality service. Such a professionalism. Good work amwaj team and All the best. 👍
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