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Computer Repair
Alrowad computer
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Alrowad Computer is a computer store that offers a range of services. The company offers computer repair, maintenance, and upgrades. They also provide data recovery services and network setup and troubleshooting. Alrowad Computer sells new and used computers, laptops, and accessories. The company offers custom-built computers to meet specific needs. They also provide software installation and support. Alrowad Computer aims to provide comprehensive computer solutions for individuals and businesses.
Customer Sentiment:
Based on the provided data, the overall customer sentiment appears to be predominantly negative. The average rating of 2.3 out of 5, coupled with the recurring themes in the reviews, indicates significant customer dissatisfaction.
Service Quality:
A primary concern highlighted in the reviews is the perceived lack of experience among staff, leading to unresolved issues despite substantial charges. The recurring complaint of being charged over $700 without the problem being fixed points to a significant gap in service delivery and effectiveness. This suggests that the business may not consistently provide high-quality or reliable solutions for computer repair needs.
Common Themes:
The most prominent themes emerging from the limited review sample are the high cost of service relative to the outcome and the perceived incompetence or lack of expertise in diagnosing and resolving technical problems. The consistent mention of significant charges without a successful resolution is a critical area of weakness.
Final Assessment:
Considering the low average rating and the specific complaints regarding unresolved issues and high costs, the available data suggests that this business may not consistently deliver high-quality and reliable computer store services. While the sample size of reviews is small, the severity and consistency of the negative feedback, particularly concerning the lack of resolution despite significant expenditure, raise serious concerns about the value and effectiveness of the services provided. Potential customers should exercise caution and consider these factors when evaluating this business.
Lack of experience and charged 700+ without fixing the problem.