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Auto Repair
Al Zaki Auto Maintenance Workshop
Category: Auto Repair
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Al Zaki Auto Maintenance Workshop, is a comprehensive auto repair shop. The company offers a wide range of services to keep vehicles in optimal condition. These include essential auto repair services, specialized auto air conditioning service, and expert auto bodywork. For electrical issues, the company provides auto electrical service, and for suspension needs, they offer auto spring shop services. To enhance performance, the company provides auto tune-up service and engine rebuilding service. Ensuring vehicle safety and compliance, the company offers vehicle inspection service. Finally, for proper handling and tire wear, the company provides wheel alignment service.
Customer Sentiment:
Overall customer sentiment appears largely positive, with an average rating of 4.4 out of 5 from 37 reviews. Many customers express satisfaction with the service provided, highlighting effective problem diagnosis and resolution.
Service Quality:
The business demonstrates strength in accurately diagnosing and fixing complex car issues, including those on computerized vehicles. Customers frequently mention the affordability and cost-effectiveness of the services. However, one review indicates a potential weakness in utilizing outdated equipment for certain diagnostics, suggesting inconsistency in service delivery or equipment maintenance.
Common Themes:
Recurring positive themes include the owner's responsiveness and ability to quickly assess problems, the staff's knowledge and professionalism, and the reasonable pricing. The ability to fix issues that other workshops could not is also a notable strength. The primary negative theme identified is the potential use of outdated diagnostic equipment.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, particularly in complex problem-solving and affordability. The high average rating and positive feedback on diagnosis and cost are strong indicators of customer satisfaction. While there is a minor concern regarding equipment modernity, the overall pattern suggests a competent and trustworthy auto repair provider. The business appears to be a strong option for customers seeking effective and reasonably priced auto repair services.
Best workshop for car problems, knowledgeable (even computerized cars) honest reasonable reliable. Highly recommendable
Great experience with this place. Solved a major issue with my Mazda 6. And all of this at a very affordable rate. On point diagnosis which saved me a lot of time. Will always recommend them. And will definitely go back to them in the future.
I had an issue with my car for couple of weeks and being to different workshops no one was able to fix the fault. Thanks to the guys for fixing my car and not costing a fortune. Highly recommend them for their professionalism and service.
My experience with the garage has been excellent. The moment I met Farhan the owner of the garage I knew my problem will be solved at the earliest. He quickly diagnosed the problem with my car and gave me a good approximate of the cost. Though the garage lacks in some areas but their service and cost effectiveness overcomes those factors.
Read reviews and went for a vibration issue. Told them I have checked and ruled out wheel balancing so the cause is something else. But they insisted on so still using their machinery. Which was outdated and needed repair from the looks. Turned out it was not that and my axle needed replacing. Staff and owners good natured though. Maybe my issue was complicated. Give them benefit of doubt for now
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