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Computer Repair
AL SADEEQ AL WAFI ELECT DEVICES TR L.L.C
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AL SADEEQ AL WAFI ELECT DEVICES TR L.L.C, also known as Server Store, is a business that offers a range of computer-related services. The company offers computer repair services, addressing issues with various devices. They also provide computer consulting, offering expert advice on technology solutions. Server Store is involved in computer hardware manufacturing, producing components or systems. The company offers computer networking services, setting up and maintaining networks. They operate as a computer store, selling new and used computer equipment. Additionally, Server Store provides general computer services and functions as a computer wholesaler, distributing products to other businesses. They also specialize as a used computer store, offering pre-owned devices.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.6 out of 5 from 36 reviews, the overall customer sentiment appears to be largely positive. While a small number of reviews express significant dissatisfaction, the majority indicate positive experiences, particularly regarding product availability and successful purchases.
Service Quality:
Reviews highlight both strengths and weaknesses in service quality. Positive feedback frequently mentions the availability of a wide range of computer products, including servers, switches, laptops, and gaming PCs, often at good prices and in working condition. Successful purchases of desktops and servers with necessary programming and assembly are also noted.
Conversely, a notable area of concern is customer interaction and technical support. Some reviews describe negative experiences with staff behavior, citing a lack of manners and perceived arrogance. Issues with staff questioning customer technical expertise and reluctance to accept suggestions or address problems effectively are also raised. One review specifically details a frustrating experience requiring multiple visits to resolve a technical issue that was ultimately fixed by the customer.
Common Themes:
Recurring positive themes include the breadth of product offerings and successful transactions for specific items like desktops and servers. Negative themes consistently revolve around staff attitude, communication, and the perceived quality of technical support and problem resolution.
Final Assessment:
The business appears to be a reliable source for a variety of computer hardware, with many customers reporting successful purchases and satisfaction with the products. However, the negative feedback regarding staff interactions and technical support indicates a potential area for improvement. While the high average rating suggests these negative experiences are not representative of the majority, addressing the concerns raised about staff behavior and technical assistance could further enhance the overall customer experience and solidify the business's reputation for high-quality and reliable service.
Here available a large computer Sarver switches laptop gaming pc good price and best working condition
I have purchased all in one desktop and they have done all the program and gave me. The computer is working fine.The have all kinds of computer accessories and they will assemble and give you upon requirement.
I wanted to take a moment to express my sincere gratitude for the exceptional service I received during my recent purchase of a Dell server from your showroom. From the moment I walked in, I was impressed by the professionalism and knowledge of your staff. Not only did your team assist me in selecting the perfect server to meet my needs, but they also went above and beyond to ensure a smooth purchasing process from start to finish. The level of attention to detail and dedication to customer satisfaction truly sets your showroom apart. I am delighted with my purchase and confident that it will serve me well for years to come. Thank you for providing such outstanding service and for exceeding my expectations. I will not hesitate to recommend your showroom to friends and colleagues in the future.
Nothing but only regrets.. Wish the working staffs would treat the buyers properly rather than showing off like they are doing some charity support.. We do pay for the used products , not getting it for free . Workers question our technical expertise and just blatantly say that we don't understand the servers rather than fixing or replacing the broken parts. After trying several times to explain to one of the workers about the part change, I gave up. The worker was trying to prove that he knows a lot and was not accepting my suggestion.. I had to visit their location 4 times and request part change each time. Eventually, I bought the said part from another shop and added it. It fixed all the Issues.. It's hard to understand why some people do not understand that count in the years of experience doesn't equate to knowledge..
One of the worst staff i have ever met in this shop. No manners and behaviour like illiterate animals. not recommended at all. there much more batter laptop repair shops then this pathetic shop and staff