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Auto Repair
AL SHIBA GENERAL TRADING - 4x4 & CARS SUSPENSIONS SPECIALIST In Dubai, UAE
Category: Bicycle Repair
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AL SHIBA GENERAL TRADING - 4x4 & CARS SUSPENSIONS SPECIALIST is a business in Dubai, UAE. The company offers services as an auto spring shop and auto accessories wholesaler. They specialize in 4x4 and car suspensions, providing expertise and products related to these systems. As an auto spring shop, the company likely provides repair, replacement, and upgrade services for vehicle springs. In their role as an auto accessories wholesaler, they offer a range of products related to automotive suspensions and potentially other vehicle accessories to businesses.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning slightly positive based on the provided average rating of 3.9 out of 5 from 8 reviews. While some customers express satisfaction with service and product range, a significant negative experience with the owner is highlighted, impacting the overall perception.
Service Quality:
Positive feedback points towards great service and a good range of products, suggesting reliability in product distribution and variety. However, the negative review concerning the owner's treatment raises concerns about consistency in customer interaction and overall service quality, particularly at a leadership level.
Common Themes:
Recurring positive themes include good service and product availability. The most prominent negative theme revolves around the owner's behavior and its impact on customer experience. The lack of comments on the website is also noted, potentially indicating a missed opportunity for customer engagement or feedback collection.
Final Assessment:
Based on the limited data, the business demonstrates strengths in product offering and general service delivery. However, the reported negative interaction with the owner is a critical weakness that could significantly deter customers and negatively impact the business's reputation. While the average rating is moderately positive, the severity of the negative feedback warrants attention. To consistently deliver high-quality and reliable service, addressing the issues related to the owner's conduct and potentially improving online engagement are crucial steps.
Good range of products and variety. Complimentary coffee was nice
Great service and legit distributor of car parts brands
The employees are very respectful, but the owner of the store is a person. I do not know whether he is Emirati or not, but he absolutely does not represent Zayedβs children with his bad treatment. Pride belongs to God Almighty, and the last one dealt with them because of his bad treatment.
Why are there no comments on your site?
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