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Auto Repair
Al Sewar Tyres & Oil LLC
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Al Sewar Tyres & Oil LLC, associated , is a business that provides a range of automotive services. The company offers tire shop services, including the sale and installation of tires. They also function as an auto parts store, supplying various components for vehicles. Additionally, the company offers electrical repair services for automotive systems. Customers can also utilize their oil change service for routine maintenance. Furthermore, the company provides wheel alignment services to ensure proper vehicle handling and tire wear.
Customer Review Summary
Overall Customer Sentiment:
The business generally receives positive feedback, reflected in a high average rating of 4.5 out of 5 from 120 reviews. While the majority of customers express satisfaction, a notable minority highlight significant issues, particularly regarding warranty claims and staff professionalism.
Service Quality:
Strengths in service quality are frequently mentioned, with customers praising the efficiency and skill of the staff, particularly for oil changes, tire services, and general maintenance. Specific individuals are occasionally recognized for their expertise and helpfulness. The pricing is often described as reasonable, offering good value for money.
Common Themes:
Recurring positive themes include efficient service, reasonable pricing, and the skill of the technical staff. However, a significant area of concern is the handling of warranty claims, with instances of customers being denied coverage based on conflicting information provided at the time of purchase. Additionally, several reviews mention instances of rude or unprofessional staff behavior, particularly in specific service areas.
Final Assessment:
Based on the available data, the business appears to deliver reliable service for routine maintenance and parts replacement, evidenced by the high overall rating and positive comments on efficiency and value. However, the inconsistencies in warranty information and reported instances of poor staff conduct represent significant weaknesses that could negatively impact customer trust and satisfaction. Addressing these areas, particularly through clear communication regarding warranties and staff training on customer service, would likely enhance the overall customer experience and further solidify the business's reputation for quality service.
A great place for oil changes and tire services. Both my vehicles are maintained by them. The staff is friendly, and the prices are reasonable.
Good place but rude staff. They need training how to talk with customers especially the person in oil filter change section
I purchased a car battery from this shop, and at the time of purchase, I was told that the battery came with an 18-month warranty. However, after the battery failed at 17 months, I went to claim my warranty, but the shop refused, stating that only a 12-month warranty applied. Additionally, the salesperson was very rude and unprofessional during the interaction.”
I purchased a car battery from this shop, and at the time of purchase, I was told that the battery came with an 18-month warranty. However, after the battery failed at 17 months, I went to claim my warranty, but the shop refused, stating that only a 12-month warranty applied. Additionally, the salesperson was very rude and unprofessional during the interaction.”
I repaired the tire alu Rim and changed the engine oil here. Mr Shouket did the process very quickly and meticulously and the price was very reasonable.
Perfect reasonable place for tyres and engine oil in, they are still extending their services might will have more, experienced and cooperative staff especially Amir bhai. Decent waiting area. They gave me small chill box for my first service. Thanks, and good luck to the team.
This shop is the best service in the UAE. All staffs are super kind. Especially, Mr. Muhammad riaz and Abdul jabbar have a good skills for everything.
Value for your money .Nice dealing from technically sound people .Decent pricing for tyre , battery , oil and break shoe replacement
خدمه غير جيده وخدمه غير ممتازه في تعامل
سيارتين اختربت التواير ولم يتم استبدالهم بعذر انه شركة الاطار رفضتط
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