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Auto Repair
Al Samadi Garage
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Al Samadi Garage, an auto repair shop, offers a comprehensive range of services to keep vehicles in optimal condition. The company offers general maintenance and repair, addressing various mechanical issues. Their expertise extends to engine diagnostics and repair, ensuring smooth and efficient performance. They also provide brake services, including inspection, repair, and replacement, crucial for safety. Furthermore, the company offers suspension and steering system repairs, contributing to a comfortable and controlled ride. Electrical system diagnostics and repair are also part of their services, tackling issues with wiring, batteries, and other electrical components. Additionally, they provide air conditioning and heating system services, ensuring comfort in all weather conditions. The company is equipped to handle tire services, including rotation, balancing, and replacement. Finally, they offer pre-purchase inspections, providing valuable insights before buying a used vehicle.
Overall Customer Sentiment:
Based on the provided reviews and overall data (32 reviews, 3.9 average rating), customer sentiment towards Al Samadi Garage appears mixed, leaning slightly positive. While a significant portion of customers express satisfaction with the service, particularly regarding quality and timeliness, a notable number of negative experiences highlight concerns about pricing and quality control.
Service Quality:
Reviews indicate variability in service quality. Positive feedback frequently mentions good service, quality work, and timely completion. However, negative reviews strongly criticize the quality of work, specifically citing issues with paint finishes and perceived overcharging for services. There are also concerns raised about the business's response to customer complaints regarding quality issues.
Common Themes:
Recurring positive themes include good customer service, trust, and satisfaction with specific services like painting. Conversely, consistent negative themes revolve around pricing transparency and perceived overcharging, as well as issues with the quality of repairs, particularly paintwork, and the handling of customer feedback on these matters.
Final Assessment:
Al Samadi Garage demonstrates the capacity to deliver high-quality and reliable service, as evidenced by positive customer feedback and a generally favorable average rating. However, the recurring negative feedback regarding pricing and quality control, particularly concerning paintwork and addressing customer concerns, suggests inconsistencies in service delivery. Potential customers should consider these mixed reviews and the reported issues with addressing complaints when evaluating Al Samadi Garage for their auto repair needs.
100years back rood ar not even not noticed in Bran calculation Need to be rood s Every public and private company s and school s industry s 0 .% rood s man tings..... Local roads good then man roads not atall in man traffic.........
Best service in ajman. On time. Quality service. Good customer service. Trustful people. I recommend for all of my friends. Thank i al samadi garage for this great work. Keep going guys.
I am satisfied with the painting done by Al Samadi Garage for my car. Very good service.
Their work is very poor in quality they charge more than other workshops. Painting marks can be evidently seen on those area where they have worked .. When I pointed out that to them ,they will simply blame it on us saying that it was there before. And it happened to me for the 2nd time.. Additionally they will charge extra cash for doing simple works like touch up paint for a small area less than a 5cm square area.Very disappointed.For a 100aed works they charge 200-250aed .. I only came to.know that after when I checked with other garages.
Very good for our car services..they are too care about car parts..
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