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Mobile phone Repair
Al Salik Mobile Phones Trading & Computer LLC
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Al Salik Mobile Phones Trading & Computer LLC, , is a business that offers a wide range of services related to mobile phones and computers. The company offers products and services as a computer store, cell phone accessory store, cell phone store, computer accessories store, and used computer store. Additionally, the company offers services such as computer networking service, computer repair service, computer service, phone repair service, and general repair service.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 across 26 reviews. While a small number of negative reviews exist, the majority of feedback suggests a favorable customer experience.
Service Quality:
The reviews highlight both strengths and weaknesses in service delivery. Positive feedback points to good value on used equipment and positive interactions with staff. However, some reviews indicate issues with responsiveness, particularly regarding communication via messaging, and concerns about potential changes to agreed-upon terms after parts are received. There is also a suggestion for improvement in shop cleanliness and organization.
Common Themes:
Recurring positive themes include good pricing on used items and positive service interactions. Negative themes center around communication delays, potential inconsistencies in service agreements, and the need for better shop management and cleanliness.
Final Assessment:
Based on the available data, the business generally delivers a positive customer experience, supported by a strong average rating. Key strengths lie in providing good value on used computers and positive customer interactions. However, areas for improvement exist in communication responsiveness, ensuring consistent service agreements, and enhancing the physical environment of the shop. While the negative feedback warrants attention, the overall sentiment and high average rating suggest that the business is largely providing reliable service, though with some operational inconsistencies that could be addressed to further enhance customer satisfaction.
A very good experience Need to improve more cleaning and need to manage the shop little
From shop, someone cheater and fraud. Be careful, better don't go
Good Computer shop
I've got good used laptop in very attractive price. Service is very good and they deals wisely.
Very lasy & no response to request Watsup take 3 days to reply.. They chnage the deal after receive parts!
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