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Appliance Repair
Al Qsba For Electric Household Appliances Repairing
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Al Qsba For Electric Household Appliances Repairing is a repair service business. The company offers a range of services including the repair of electric household appliances.
Overall Customer Sentiment:
Based on a collection of 65 reviews with an average rating of 4.9 out of 5, the overall customer sentiment towards this appliance repair service is overwhelmingly positive. The high average rating indicates a strong level of satisfaction among the majority of customers.
Service Quality and Key Strengths:
Recurring positive themes highlight the professionalism, efficiency, and knowledge of the technicians. Customers frequently commend the speed of service, with repairs often completed quickly and effectively. Punctuality and clear communication regarding the repair process are also consistently praised. The ability to successfully repair appliances that other services deemed irreparable is a notable strength. Fair pricing is another positive aspect mentioned by satisfied customers.
Areas for Improvement and Common Themes:
While the vast majority of feedback is positive, there is one significant negative review that stands out. This review details a situation where a repair was unsuccessful, the appliance's condition worsened after the service, and the customer felt ignored and overcharged. This isolated incident suggests a potential inconsistency in service delivery or customer issue resolution in a small percentage of cases.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, this appliance repair service generally demonstrates a commitment to high-quality and reliable service. The consistent praise for professionalism, efficiency, and successful repairs indicates a strong operational standard. However, the presence of a single, strongly negative review highlights the importance of ensuring consistent service quality and effective issue resolution for all customers. While the data strongly suggests a positive customer experience for the majority, addressing the concerns raised in the negative feedback would further solidify their reputation for reliability.
I highly recommend this guys,Their service was outstanding from start to finish. The technician was prompt, professional, and extremely knowledgeable. They quickly diagnosed and fixed my fridge, now it’s running perfectly .
I would like to thank the home appliance repair shop al Qsba for their excellent service! I had previously taken my washing machine to another place, and they told me it couldn’t be fixed. However, this shop repaired it the same day at a very reasonable price. The service was fast and professional. Highly recommended
Very accurate and detailed repair. Abdulrahman made sure that its going to be working 100% after fixing. Very punctual with timing and even arrived early. The good thing is that if they made an agreement with you, they will fulfill it more than your expectation. Will definitely recommend their team especially Abdulrahman.
Very poor services. Very unprofessional I will recommend not to a avail any services from this company. They charge me with 400 AED but they didn't repair the refrigerator. Before my refrigerator was having cooling problem now after his visit and service it completely stop and they are just ingoring I will raise police complaint for this. They think customers are fool
Very professional & fast job done! Fair price, highly recommended!
We impressed with their professionalism and efficiency.The technician was knowledgeable, polite, and arrived on time. They identified the issue quickly and explained the repair process clearly. The repair was completed quickly.
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