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Electronics Repair
Al Madani Electronics Trading LLC
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Al Madani Electronics Trading LLC, operating under the name AMET, is an electronics store. The company offers a wide range of electronic products and services. This includes the sale of various consumer electronics, appliances, and related accessories. AMET also provides installation services for certain products and may offer repair or maintenance services for electronics purchased from their store. Their services cater to both individual consumers and potentially businesses looking for electronic solutions.
Overall Customer Sentiment:
Based on a limited sample of 10 reviews with an average rating of 4.2 out of 5, the overall customer sentiment appears to be largely positive. Customers frequently express satisfaction with the speed of service and the quality of products received.
Service Quality:
Key strengths highlighted in the reviews include efficient and rapid service delivery, with one customer noting receipt of a parcel within 24 hours. The responsiveness and helpfulness of staff members, specifically mentioned by name in some instances, are also positively acknowledged. The business is perceived as a reliable source for original accessories. Instances of flexible and accommodating service, such as upgrading a product at no extra cost, contribute to a positive perception of service quality.
Common Themes:
Recurring positive themes include the speed of service, the authenticity of products, and the helpfulness of staff. However, some negative feedback points to inconsistencies in pricing between phone quotes and in-store prices, and concerns regarding receiving used items. Additionally, there is a notable negative theme related to aggressive and unsolicited requests for 5-star reviews, which detracts from the overall positive experience for some customers.
Final Assessment:
The business generally demonstrates a capacity to deliver high-quality and reliable service, particularly in terms of product authenticity and service speed. The positive interactions with staff are a significant strength. However, inconsistencies in pricing and issues with product condition upon purchase are areas requiring attention. The practice of aggressively soliciting reviews is a significant weakness that negatively impacts customer perception and trust. Addressing these areas would likely enhance the overall customer experience and further solidify the business's reputation for reliability.
Best accessories dealers in uae. Got my stock on time and the products were 100 % original although it was my first time dealing with them but I'm totally satisfied
Bought a laptop charger. There was a confusion on the price they said over the phone 68 and what they said after reaching the shop had to pay 80 for the 65W charger. When buying things,open the box from there itself. I got a used item and i didn't check it from there.
Excellent and very fast services, i got the parcel within less than 24 hours, and Ms. zaineb was very much supportive to update the order details timely.
I got a message, stating that, "Please vist the store and give us a 5 star review." I ignored the message but the guy kept spamming me. I asked him the name and address of the store, and, he send me this link. I have to say these people are so desperate for sales that they will literally spam you if you ignore them.
Very good service! Arpita from here has been very helpful. I brought a laptop from here. I initially selected a cheaper version but later the owner and she upgraded it for me to an advanced version at no extra costs. Overall I am happy with them. The laptop too is working perfectly fine.
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