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Auto Repair
Al Barq Auto
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Al Barq Auto is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles running smoothly and reliably. These services include routine maintenance such as oil changes, filter replacements, and fluid checks, as well as more complex repairs for engines, transmissions, brakes, and electrical systems. Al Barq Auto also provides diagnostic services to identify and address issues accurately. Their skilled technicians are equipped to handle various makes and models, ensuring quality workmanship for all types of automotive needs. The company is dedicated to providing efficient and trustworthy service to its customers.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning slightly positive based on the provided average rating of 4.1 out of 5 from 29 reviews. While some customers express satisfaction with the quality of work and professionalism, a significant portion highlights negative experiences related to pricing, transparency, and the quality of repairs.
Service Quality:
Feedback on service quality is inconsistent. Positive reviews mention good job performance, fair pricing, and efficient work. Conversely, negative reviews strongly criticize the quality of repairs, alleging that issues persist or new problems arise after service. Concerns about being overcharged and poor value for money are also prominent.
Common Themes:
Recurring positive themes include helpful, professional, and friendly staff, good location, and efficient service in some instances. Negative themes consistently revolve around perceived overcharging, lack of transparency regarding costs (specifically mentioning charges for quotations), and dissatisfaction with the effectiveness of repairs, suggesting potential issues with diagnostic accuracy or repair execution.
Final Assessment:
Based on the available data, the business demonstrates some positive attributes, particularly in customer interaction and location convenience. However, the recurring negative feedback regarding pricing practices and the quality of repairs raises significant concerns. While the average rating suggests a generally acceptable level of service, the specific criticisms highlight potential areas for improvement in cost transparency and ensuring consistent, high-quality repair outcomes. Potential customers should consider the mixed feedback and weigh the reported positive experiences against the negative ones, particularly those concerning value and repair effectiveness.
Al Barq staff were very helpful , professional and friendly. Very good location and easy to find.
Good garage in al awir. Fair price and fast and clean work. The garage is a bit small tough.
Recently I have visited this Garage, Personally I feel, they did a good Job for my vehicle.
The worst garage they will charge more than others with very poor quality of working. And they will say that they can fix your car but you will find another problem after they touch your car.
They just want to use you for your money. I asked for cautation which must be for free he asked for AED100... don't even think about going there
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