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Auto Repair
ADNOC Service Station | Souq Al Jumaa (886)
Category: Auto Repair
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ADNOC Distribution is the business name of the entity. The company offers a range of services including a gas station for refueling vehicles. Customers can also access an ATM for cash withdrawals. For refreshments and snacks, the company provides a bakery, coffee shop, pastry shop, and sandwich shop. Additionally, a convenience store is available for various everyday items.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.2 out of 5 from 164 reviews. However, a significant portion of the provided reviews highlight negative experiences, particularly concerning cleanliness.
Service Quality:
The business offers a wide range of services including fuel, ATM, bakery, coffee shop, convenience store, pastry shop, and sandwich shop. While the availability of multiple services is a strength, the quality of service is inconsistent. Fueling services and the presence of ATMs are noted positively. However, the cleanliness of facilities, specifically the bathrooms, is a major point of concern and significantly detracts from the perceived service quality.
Common Themes:
Recurring positive themes include the availability of various services and the presence of multiple fueling lines. Negative themes are dominated by issues related to bathroom cleanliness and staff responsiveness to cleanliness requests. The station's busyness, particularly during peak seasons, is also mentioned.
Final Assessment:
Based on the provided data, the business demonstrates strengths in service variety and accessibility. However, the significant and recurring issues with facility cleanliness, particularly the bathrooms, represent a critical weakness that negatively impacts the overall customer experience. While the average rating suggests a generally positive perception, the specific negative feedback regarding hygiene indicates that the business does not consistently deliver high-quality and reliable service across all aspects of its operation. Addressing the cleanliness issues is crucial for improving customer satisfaction and ensuring a more consistently positive experience.
Don't like self service
No entrance from main high way
Smart Station 24 hours C-Store fules-Special (95), E-Plus(91), Diesel
Their bathroom is absolutely left in a very disgusting image and it doesn't represent other adnoc branches, I asked the adnoc worker to kindly clean the bathroom he screamed no. And the men's bathroom is completely locked and closed because it's probably in a worse condition than the women's bathroom. Conclusion don't expect clean bathrooms in this station find another one.
Their bathroom is absolutely left in a very disgusting image and it doesn't represent other adnoc branches, I asked the adnoc worker to kindly clean the bathroom he screamed no. And the men's bathroom is completely locked and closed because it's probably in a worse condition than the women's bathroom. Conclusion don't expect clean bathrooms in this station find another one.
There's 2 ATM Machines here ADIB AND DIB Very peaceful petrol pump
Toilets were not clean
Very good adnoc gas station... 3 filling lines are there.. Grocery shop, house gas ⛽️ selling point as well.. Little Busy all the time...during winter and rainy 🌧 season, the area becomes very popular and station become very busy..
Yes I loved this place
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