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Auto Repair
ADNOC Service Station | Al Hail Fujairah (464)
Category: Auto Repair
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ADNOC Service Station | Al Hail Fujairah (464) is a business that offers a range of services to its customers. The company offers gas station services, providing fuel for vehicles. Additionally, the company offers a bakery, coffee shop, convenience store, deli, pastry shop, and sandwich shop. These services provide customers with a variety of food and beverage options, as well as everyday necessities.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.2 out of 5 from 330 reviews. While a significant portion of customers seem satisfied, some specific areas of concern are evident.
Service Quality:
The car wash service is frequently mentioned as a strength, with customers noting good exterior cleaning and friendly staff. However, inconsistencies in interior cleaning are highlighted as a weakness. The availability of 24-hour fuel dispensing and a range of amenities like a mart, cafeteria, and restrooms are positive aspects of the service offering.
Common Themes:
Recurring themes include the quality of the car wash (specifically exterior vs. interior), staff attentiveness (both positive and negative instances), and the availability of various services. The issue of tipping and its perceived influence on service quality is also a notable point raised by customers.
Final Assessment:
Based on the available data, the business demonstrates strengths in its car wash service (exterior) and the provision of convenient amenities. However, inconsistencies in interior car cleaning and potential issues with staff attentiveness and the perception of tipping impacting service quality are areas requiring attention. While the overall rating suggests a generally positive customer experience, addressing these specific weaknesses could further enhance service quality and reliability.
24 hrs fuel dispensing .also has a mart and a cafteria. Restroom car wash tyre air pressure and water available. Car wash timings 9 to 9. Cafteria has fresh juices and various sandwiches and fast food items
Before Eid, I got my car serviced here. The exterior cleaning was done well—my car looked shiny and clean from the outside. However, the interior service was not up to the mark. Some areas were missed, and it didn’t feel as thorough as I expected. With a little more attention to interior detailing, this service station could be great. Hope to see improvements next time!
Best for car wash with friendly staff.
Car washing is good but staffs are more curious about the tip customers are providing. Tip them for better service eventhough you pay for the service. Still we can rate a 7/10 for the overall service even if you didn't tip. The funny part is that we can see a tip box there. But still if we give tip individually, they will show a commitment.
The staff lady at ADNOC shop sleeping while duty on counter
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