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Auto Repair
Accuracy of achievement for car maintenance and repair
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Accuracy of Achievement, also known as Diqat Injazz, is a car maintenance and repair business. The company offers a range of services including general car repair and maintenance. While the Facebook page mentions chauffeur services, the primary focus appears to be on vehicle repair and upkeep. The company provides essential services to keep vehicles running smoothly and address any mechanical issues.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards neutral to slightly negative based on the provided reviews and average rating of 3.5 out of 5 from 46 reviews. While some customers express satisfaction with the quality and speed of service, others highlight significant concerns regarding pricing, transparency, and communication.
Service Quality:
The quality of repair and maintenance work is perceived as competent by some, with mentions of skilled technicians and effective problem diagnosis. However, issues with transparency regarding parts usage and pricing significantly detract from the perceived quality of service. The speed of service is noted positively in some instances.
Common Themes:
Recurring themes include concerns about high pricing relative to the perceived value and the use of potentially second-hand parts while charging for new. Communication is another area for improvement, with customers reporting delays in updates and unexpected high charges upon completion. Positive feedback often centers on the technical ability of the staff and the efficiency of certain services.
Final Assessment:
Based on the available data, the business demonstrates technical capability in car repair and maintenance. However, inconsistencies in pricing, transparency issues regarding parts, and communication breakdowns appear to be significant weaknesses impacting overall customer satisfaction. While some customers have positive experiences, the recurring negative feedback suggests that the business may not consistently deliver high-quality and reliable service across all interactions. Addressing pricing transparency, ensuring clear communication throughout the repair process, and clarifying the origin of parts used would likely improve customer trust and overall sentiment.
Came here for brake pad and oil change and other maintenance, did a fine job and very quickly. Also gave honest suggestions that saved cost for me
Skilled repairmans and good diagnosticians of car faults Trusted repair shop Highly recommended 👌
Sorry to say that this garage unprofessional and fake , no good service and respectfulness
The serviced my Ford gear and I got the best results, I'm very grateful 😀
The workshop's location is fantastic, just a few minutes on foot from the City Centre Mall. It is surrounded by numerous auto spare parts shops, and, like many workshops, this one primarily uses second-hand parts while unfortunately charging customers for brand new ones if they lack experience. Most technicians and mechanics are fairly knowledgeable and can identify car issues; however, they often keep vehicles for at least two days without providing updates to the customer until the car is fully repaired, which leads to surprise at very high charges. In short, this workshop is unnecessarily expensive. Such pricing is typically found at high-end workshops that use genuine spare parts, similar to those used by dealers and authorized service centers, so one would expect this workshop to charge less.