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Computer Repair
800fixing
Category: Computer Repair
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800fixing, operating under the business name 800fixing, is a comprehensive technology repair and service provider. The company offers a wide range of services including mobile phone repair, computer repair, and general computer services. They also function as a computer store, providing computer support and services. Additionally, 800fixing specializes in data recovery services and general phone repair services, positioning itself as a versatile repair service business catering to various technological needs.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.3 out of 5 from 903 reviews, customer sentiment appears to be generally positive, although there are notable instances of significant dissatisfaction. While many customers express high praise for the speed, convenience, and quality of repairs, a concerning number of reviews highlight issues with post-repair functionality, component quality, and customer service, particularly from management.
Service Quality:
Strengths in service quality are frequently mentioned, including fast turnaround times, competitive pricing, and convenient pickup/delivery options. Several reviews commend specific technicians for their professionalism and effective communication. However, a recurring weakness is the quality and reliability of replacement parts, with instances of non-genuine batteries and screens failing prematurely. Furthermore, some reviews indicate that repairs may introduce new issues or fail to resolve the original problem effectively.
Common Themes:
Positive themes include efficient service, friendly staff (excluding management in some cases), and successful repairs for various devices. Negative themes consistently revolve around issues arising *after* the initial repair, such as damaged sensors, non-functional features (like NFC), and screens cracking shortly after replacement. A significant point of concern is the reported unprofessional and unhelpful attitude of management when addressing post-repair problems.
Final Assessment:
While [Business Name] demonstrates the capacity for efficient and successful repairs, particularly in terms of speed and convenience, the inconsistency in repair quality and the reported negative experiences with management significantly impact the overall reliability of their service. The high volume of positive reviews suggests many customers have satisfactory outcomes. However, the recurring issues with post-repair problems and customer service for those experiencing difficulties indicate potential areas for improvement in quality control and complaint resolution processes. Customers considering this service should weigh the potential for quick and convenient repairs against the risk of encountering issues with part quality or post-repair support.
“I gave my Apple Watch here to have the broken glass repaired. While they managed to replace the glass, they damaged the sensors during the process, leaving the watch partially unusable. It was working perfectly apart from the cracked glass before I handed it over. This shows a lack of skill and care on their part. I strongly recommend not trusting them with your devices if you want them handled properly.”
After service customer service is NIL no response 😡😡
Absolutely amazing service! My friend iPhone 13 Pro had water damage, and Allan handled everything flawlessly. He picked up the phone, repaired it (including a screen replacement), and dropped it off—all within 24 hours! The price was super competitive, and on top of that, Allan is really friendly and professional. Communication was excellent, and the repair quality is top-notch. Highly recommend!Thanks a lot !!!
I had a disappointing experience with 800fixing. I waited nearly a month for them to resolve a basic issue with my iPhone, but it was never fixed. I eventually took my device to a local shop, which repaired it promptly. I recommend avoiding 800fixing to save your time.
I had my battery replaced for 800, but unfortunately, the first one wasn’t genuine. When I returned, they replaced it again, but the performance still wasn’t satisfactory. However, I appreciate their professionalism—after realizing the issue, they sincerely apologized and refunded my money. Their customer service was excellent, and they handled the situation well. While the battery quality was a problem, their honesty and support made up for it.
I have repaired my Apple watch display and backside with 800fixing , they have done a wonderful job . They have done pickup from my home and delivered which was dazzle free .. and everything thing is perfectly done, it looks new and the quality is perfect.. From the beginning they were very polite and informative and helpful, I strongly recommend to any one.. great job team 800fixing
I submitted my iWatch for a screen replacement. After the repair, the screen was fixed, but the NFC stopped working. Now they’re asking me to replace the entire screen again.
When I spoke with someone who claimed to be the manager, he was extremely rude, shouting and saying I could complain to whoever I wanted — they clearly didn’t care. The service was highly unprofessional, and I strongly advise others not to give their devices to them for repair. They are careless and do not take accountability for damaging your devices.
It’s much safer to go through an authorized service center. Based on their behavior, they don’t seem to care about consumer rights or UAE laws.
If anyone knows how I can escalate this legally or file a complaint, please let me know.
I submitted my iWatch for a screen replacement. After the repair, the screen was fixed, but the NFC stopped working. Now they’re asking me to replace the entire screen again. When I spoke with someone who claimed to be the manager, he was extremely rude, shouting and saying I could complain to whoever I wanted — they clearly didn’t care. The service was highly unprofessional, and I strongly advise others not to give their devices to them for repair. They are careless and do not take accountability for damaging your devices. It’s much safer to go through an authorized service center. Based on their behavior, they don’t seem to care about consumer rights or UAE laws. If anyone knows how I can escalate this legally or file a complaint, please let me know.
If i could mark them ZERO, then I would. Gave them my laptop to replace a battery. Laptop in first class condition. Got it back with a faulty screen. When I called them, tried to say they never touched the screen. I Know fine well that the screen needed removed for fixing the battery, then they tried bluffing, and said screen needed replaced with another, free of charge.
Absolute waste of time, DO NOT use this company.
These guys are literally lifesavers! I can’t thank them enough for fixing my laptop in such a quick and cost-effective way. This is the second time they’ve helped me, and honestly, I can’t recommend them enough because I basically can’t do anything without my laptop. I recommend them to everyone. 👏🏻🙌🏼✨ TOP!
They fixed my watch screen, but they replaced it with a very poor-quality one. The original screen hadn’t broken in four years, but it was replaced because the motherboard was malfunctioning. Now, the new screen has cracked in less than two months. Every day, it cracked a little more until it ended up looking like it does in the picture.
Update: Eventually, the watch is completely destroyed.