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Mobile phone Repair
Voltaire Electronics
Category: Auto Repair
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Voltaire Electronics is an electronics store offering a range of services. The company offers a wide selection of electronic products, including components, devices, and accessories. They provide sales of these items, catering to various needs from hobbyists to professionals. Additionally, the company offers repair services for electronic equipment, helping customers to fix malfunctioning devices. They also provide technical support and advice, assisting customers with product selection and troubleshooting. The company aims to be a comprehensive resource for electronic needs.
Customer Sentiment:
The overall customer sentiment appears mixed, leaning slightly positive based on the average rating of 3.8 out of 5 across 13 reviews. However, a significant portion of the provided reviews express strong negative sentiment, indicating potential areas of concern.
Service Quality:
While some reviews praise the company's quality and recommend dealing with them, others highlight significant issues with product availability and post-purchase support. Specific concerns include items not being available as advertised, products breaking quickly, and unsatisfactory resolution processes for faulty items, including additional charges and damage during repair/delivery.
Common Themes:
Recurring themes in the negative feedback include discrepancies between advertised inventory and actual availability, and issues with product durability and the handling of returns/repairs. The positive feedback generally focuses on the overall quality of the electronics and the recommendation to engage with the company.
Final Assessment:
Based on the available data, the business demonstrates some strengths in the quality of its electronics, contributing to a moderately positive average rating. However, the negative feedback points to critical weaknesses in inventory management and customer service regarding faulty products. These inconsistencies in service delivery suggest that while some customers have positive experiences, others encounter significant problems that negatively impact their perception of the business's reliability and quality. Addressing the issues of product availability and improving the handling of returns and repairs are crucial steps for the business to consistently deliver high-quality and reliable service.
If there is 0 stars I’d give that, one star is too much for them. Don’t waste your money here.
Item broken after 2 uses only and not replaced with new when returned.they fixed it and delivered to me with delivery charges and received with many scratches and bulges!
Most of items listed in adds is not available
The electronics company is very good and I recommend dealing with it
Very well place
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