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Appliance Repair
Universal Trading Company LLC
Category: Appliance Repair
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Universal Trading Company LLC is a business that offers a diverse range of products and services. The company offers appliances, catering to various household needs. Additionally, the company offers kitchen furniture, providing solutions for creating functional and stylish kitchen spaces. The company also operates as an electronics accessories wholesaler, supplying a variety of electronic peripherals and components.
Customer Sentiment:
Overall customer sentiment appears positive, with a significant portion of reviews highlighting positive experiences. The average rating of 4.3 out of 5 across 37 reviews indicates a generally favorable perception of the business.
Service Quality:
Multiple reviews commend the quality of service provided. Specific mentions include supportive and knowledgeable staff, efficient order processing, timely delivery and installation, and professional service from the team. The willingness to take measurements for a perfect fit is also noted as a positive aspect of their service.
Common Themes:
Recurring positive themes include good product quality, helpful and friendly staff (with specific individuals mentioned positively), efficient service from selection to installation, and competitive pricing. A notable weakness identified in one review is the lack of spare parts availability.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service. Strengths lie in product quality, knowledgeable and supportive staff, and efficient end-to-end service. While the lack of spare parts is a potential area for improvement, the overall positive feedback and high average rating suggest a strong customer experience. The business appears to be a reliable option for those seeking appliances and kitchen furniture.
Good products and service. Mr. Arshad Nazir very supportive.
Good sales representative. Ms.May helped me to find a suitable equipment and process the order immediately. Delivery as promised done. Installed on same time. Working fine. Highly recommended.
I recently had the pleasure of purchasing a cooker,, a built-in fridge, and a stove from Universal Trading for appliances. The experience was exceptional from start to finish. The staff at Universal Trading were incredibly friendly and knowledgeable. They provided detailed descriptions of the different appliances and offered insightful comparisons to help us make the best choice for our needs. Their expertise made the selection process smooth and informed. What stood out most was their dedication to ensuring the perfect fit for our kitchen. They offered to come and take measurements, ensuring that the appliances would fit seamlessly into our space. This attention to detail truly set them apart. A special thank you goes to Mr. Arshad Nazir, who went above and beyond in his service. He was courteous, friendly, and demonstrated excellent customer skills throughout the process. His assistance was invaluable, and he ensured that everything was handled with professionalism and care. Overall, my experience with Universal Trading for appliances was outstanding. I highly recommend them for anyone in need of high-quality appliances and top-notch customer service.
Really good quality kitchen products and good service.
Very professional and timely full service from the team at UTC, specially May from customer services, Engs. Arshad & Abdu Nasar for a perfect installation of 2 kitchen units in my kitchen. Great prices as well, so look no further for your kitchen needs. Thanks a million!
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