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Auto Repair
TotalEnergies Metro Car Care
Category: Auto Repair
Star Pest Control is a pest control service business in Ajman. The company offers a comprehensive ra...
Category: Air Conditioning Repair
Doaa AC Repair & AC Service, operating under the business name Doaa AC, is an air conditioning repai...
Category: Auto Repair
PG Trade, operating under the business name Professional Auto Parts & Accessories L.L.C., is a windo...
Category: Computer Repair
Insaf Computers Trading, also known as Al Hamidia Computer Trading, is a business that offers a comp...
Category: Air Conditioning Repair
COOL BOX is an HVAC contractor that offers a comprehensive range of services. The company offers ins...
TotalEnergies Metro Car Care, is an auto repair shop offering a comprehensive range of services. The company offers essential maintenance like oil change service to keep vehicles running smoothly. For tire care, the company offers tire shop services, including sales and fitting, as well as wheel alignment service to ensure proper handling and extend tire life. Their expertise covers general auto repair needs, making them a convenient stop for various vehicle maintenance and repair requirements.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4 out of 5 across 48 reviews. While a significant portion of reviews express satisfaction with the service, promptness, and staff friendliness, there are instances of negative feedback, primarily concerning wait times and pricing.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in mechanical work and the care taken with vehicles. Positive feedback highlights "solid mechanical work" and the perception of vehicles being treated with care. However, a notable weakness identified is the lack of respect for customer time, as evidenced by extended wait times despite promised timelines.
Common Themes:
Recurring positive themes include friendly staff, good service experiences, and reliable mechanical work. Conversely, a prominent negative theme is the issue of prolonged wait times and potential discrepancies in pricing compared to competitors.
Final Assessment:
The business generally provides a positive customer experience, supported by a strong average rating and positive comments regarding service quality and staff interaction. The high number of reviews suggests a reasonable volume of business. However, the inconsistency in managing customer wait times and potential pricing concerns are areas that require attention. While the business appears to deliver reliable service in terms of mechanical work, improving time management and ensuring competitive pricing would further enhance customer satisfaction and solidify its reputation for high-quality and reliable service.
Do not come here, no respect for time, came to fix my car AC and they said the technician would come in 15 minutes, I waited for 1 hour and no one came
Got my car serviced at Metro Car Care in Ajman great experience! Friendly staff, solid mechanical work, and fair prices. Highly recommend if you need a reliable service!
Hi guys it was a fantastic experience with metro care for my car service. Suggest my all friend to bring car there for service.they are caring vehicles like child and treating it. Awesome service
Price is 20% high compared to other total energy oil change.
The service was very nice & promt, I'm very satisfied with them.
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