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Tire Repair
Tire.ae - Musaffah - Abu Dhabi
Category: Auto Repair
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The company offers a comprehensive range of tire services. This includes tire fitting, balancing, and alignment to ensure optimal performance and safety. They also provide tire repair for punctures and other damage, extending the life of your tires. Customers can find a wide selection of tires from various brands to suit different vehicle types and budgets. Additionally, the company offers nitrogen filling for tires, which can help maintain proper inflation and improve fuel efficiency. They also provide tire rotation services to promote even wear and prolong tire lifespan.
Overall Customer Sentiment:
Based on a collection of 10 reviews and considering the overall rating of 4 out of 5 stars from 136 reviews, customer sentiment appears mixed but leans towards positive. While a significant portion of customers express satisfaction with the quality of work, efficiency, and friendly service, a notable minority highlight significant issues, particularly concerning after-sale service and specific repair types like alignment.
Service Quality and Strengths:
Positive feedback frequently mentions efficient tire changes, good results, and a friendly, cooperative staff. The business is recognized for its experience in tire services, balancing, and alignment, with some reviewers specifically recommending it for these services in the local area. The availability of multiple bays is seen as a strength, contributing to shorter wait times. Management is also noted positively for professionalism and clear communication.
Weaknesses and Areas for Improvement:
Recurring negative themes center around after-sale service, particularly the lack of interest in addressing issues after payment. Alignment services are a specific area of concern, with multiple reviewers reporting unsuccessful attempts and subsequent problems. Issues with organization and clarity in the service process were also mentioned. Furthermore, there was a report of a faulty product (battery) and refusal to replace it, indicating potential issues with product quality or warranty handling.
Common Themes:
The reviews reveal a dichotomy in service experience. While routine tire services are generally well-received, more complex repairs like alignment and after-sale support appear to be inconsistent and problematic for some customers. The perceived value for money is mentioned, with some suggesting it's suitable for those prioritizing low prices over sophisticated service.
Final Assessment:
The business demonstrates strengths in core tire services and efficiency, contributing to a generally positive overall rating. However, significant weaknesses in after-sale service and specific repair areas like alignment detract from the overall quality and reliability. Potential customers should weigh the positive feedback on routine services against the negative experiences reported for more complex issues and post-service support. The business would benefit from addressing the inconsistencies in service quality, particularly in after-sale care and specialized repairs, to ensure a consistently high-quality and reliable customer experience.
A great workshop to get new tires and/or balance and align your wheels, one of the best in Abu Dhabi. More experienced than most Abu Dhabi workshops in all the above areas. With 9 independent bays (1 for the alignment), they can serve you any day within a short period of time. Staff is well trained and management professional. For wheel alignment, go after 10:00am.
Good work and good results
I bought a battery, and it started leaking after 4 months. I asked them to replace and they refused. They are not professional and not recommended at all.
I had a bad experience here, if you are looking for tires only, then it's OK. But if you are looking for alignment it's not the right place to do it. They simply don't know ...
Very bad after-sale service, if you already paid, nobody will be interested to check the car again if the problem is still there.
Just try to avoid them, you must find much better places.
if I can give them -5 stars I will do it without hesitation.
the worse place for car repair I don't recommend it
my story with them is they try to repair my car alignment for four days and in the end they didn't fix it just made it worse.
I took the car to another professional workshop and they fix it in less than 2 hours.
Very bad after-sale service, if you already paid, nobody will be interested to check the car again if the problem is still there. and the Forman will talk to you without respect
My personal experience has been good here. They do Tyre change, Tyre Pressure Monitoring Sensor (TPMS) change and Engine oil change service. Ask for Joshua for better service. I had error on TPMS which they had changed a week prior. Even after a week they gave did the training for the TPMS without any extra money.
not quality work.
changed beak pads and skimmed front the break disc…. now my car is vibrating like hell when hitting the break at 80 km/h or faster 👎🏼👎🏼👎🏼
Tire itself was good. But, it was chaos, not organized process, lack of explanation, customers need to find the way and queue even payment by themselves. If you try to find just cheap price, it is fine, however do not expect organized or sophisticated service at all.
Very bad service
Wonderful place. Very friendly and good treatment. Got 4 of my tyres changed for my Landcruiser. The working team were very efficient, co-operative and all the members exhibited good team work. Saber the manager was very good in explaining and answering all the queries. Keep up the good work. Definitely will recommend to others to make use their services.👍
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