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Air Conditioning Repair
Tecnalco - Aluminium Technical Engineering Factory
Category: Air Conditioning Repair
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Tecnalco - Aluminium Technical Engineering Factory, , is a business that offers a range of services. The company offers services as an HVAC contractor, providing expertise in heating, ventilation, and air conditioning systems. Additionally, the company offers services as an air filter supplier, providing various types of air filters. The company also offers services as a fire protection equipment supplier, offering equipment for fire safety.
Customer Sentiment:
Overall customer sentiment appears moderately positive, reflected in the average rating of 4.3 out of 5 from 49 reviews. However, a notable negative sentiment exists regarding sales interactions and delivery timelines.
Service Quality:
The business is perceived to deliver high-quality materials and engineering, particularly in manufacturing. Positive feedback highlights professionalism and good quality at competitive prices. Conversely, a significant weakness is identified in the sales process, with concerns raised about unrealistic expectations set by sales personnel and subsequent delays impacting clients.
Common Themes:
Recurring positive themes include the quality of manufactured products and the professionalism of the factory operations. The primary negative theme revolves around the sales department's effectiveness, communication, and impact on delivery schedules.
Final Assessment:
Based on the available data, the business demonstrates strengths in manufacturing high-quality HVAC and related products. However, the customer experience is negatively impacted by issues within the sales process, specifically concerning communication, realistic timelines, and accountability for delays. While the overall rating suggests a generally positive perception, addressing the inconsistencies and potential negative consequences stemming from sales interactions is crucial for enhancing overall customer satisfaction and reliability. The business appears capable of delivering quality products, but the service surrounding the sales and delivery aspects requires improvement to ensure a consistently high-quality and reliable experience for all clients.
Good manufacturing company in uae at lowest price and good quality
High quality material with perfect engineering and finish
Just professional factory 🏭 👍🏻
Techalco-Manufacturer of HVAC Grills & Diffusers.Their registered name is Aluminium Technical Factory
The real unrealistic sales persons in this company is spoiling the reputation of them as well as the clients like us. We are facing a huge penalty now due to their delay in delivery and when checking with the sales person they are saying they are helpless. See how professionally they are working ????
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