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Air Conditioning Repair
Special Air Condition General Maintenance | | AC Repair in Abu Dhabi | AC Maintenance
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Special Air Condition General Maintenance is a business offering a range of repair and maintenance services. The company offers air conditioning repair and system supply, along with appliance repair for electronics, refrigerators, washers, and dryers. They also function as an HVAC contractor, providing comprehensive repair services for various systems.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.5 out of 5 across 171 reviews. This suggests a significant portion of customers are satisfied with the services provided. However, a minority of reviews express strong negative sentiment, highlighting issues with pricing, service quality, and communication.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in the speed of service for some repairs, with instances of quick problem resolution. Technicians are described as qualified and experienced in air conditioning maintenance. Conversely, there are reports of recurring issues after repairs, suggesting potential inconsistencies in the quality of work. Concerns regarding transparency in pricing and the provision of receipts also negatively impact the perception of service quality for some customers.
Common Themes:
Recurring positive themes include the speed and efficiency of repairs, particularly for AC issues. Negative themes center around pricing discrepancies, lack of transparency in billing, and issues with the longevity of repairs. Communication and customer service are also areas of concern for some reviewers, specifically regarding responsiveness and the handling of complaints or requests for documentation.
Final Assessment:
The business appears to deliver high-quality and reliable service for a majority of its customers, as evidenced by the strong average rating and positive feedback on repair speed and technician expertise. However, the presence of negative reviews highlighting issues with pricing, repair effectiveness, and communication indicates areas for improvement. To consistently deliver high-quality and reliable service, the business should focus on enhancing transparency in pricing, ensuring the durability of repairs, and improving communication and customer service practices, particularly regarding billing and documentation. Addressing these areas could further solidify customer trust and satisfaction.
I asked him to fix 4 ACs and he called back saying it will cost AED 400 for simple repair and gas refill. In less then 30 minutes he called stating he finished, when asked, he said only 2 ACs required fixing and refused to lower the price, after multiple discussions he lowered to AED350. NEVER DEALING WITH THEM AGAIN
My ac have a problems cooling I call special air condition general maintenance company Just 30 min after come & repair my ac now very good colling the company in abu dhabi best maintenance company real
The ac maintenance company is on of the best . There all the technician qualified & very good experience air condition maintenance.in Abu Dhabi
they know how to clean and fix the ac, the work is fast and took them less than 20 minutes to fix.
Very bad service and expensive price Also not good behaviour😡 I call this guy for ac repair wen he finishes I ask for receipt he side i send you whatsapp Because receipt was my another car I said ok After that I call he said receipt in my office Stil not send My company not give my money because I can’t give bill! You have my numbar You block me I try to call Also ac same problem coming back I bring another company he pix porarly naw alhamdulillah is very good work You trekked my 200 dh is totally haram 😡 Allah will se you
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