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Auto Repair
Shalimar Autos Repair Shop
Category: Auto Repair
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Category: Motorcycle Repair
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Shalimar Autos Repair Shop, , is an auto repair shop. The company offers a range of services to keep vehicles running smoothly. These services typically include routine maintenance such as oil changes, tire rotations, and fluid checks. They also provide more complex repairs, addressing issues with engines, transmissions, brakes, and electrical systems. Diagnostic services are available to identify problems accurately. Additionally, the company may offer services like wheel alignment, air conditioning repair, and exhaust system work. Their goal is to provide comprehensive automotive care to ensure the safety and reliability of their customers' vehicles.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided data. While some reviews indicate positive experiences with good service and staff, a significant negative review detailing severe damage to a vehicle after repair heavily impacts the overall perception. The average rating of 3.1 out of 5 further supports this mixed but not overwhelmingly positive sentiment.
Service Quality:
The provided reviews offer conflicting perspectives on service quality. Positive feedback highlights good experiences and well-maintained staff, suggesting competence in some instances. However, the detailed negative review raises serious concerns about technical proficiency, potential mishandling of repairs, and a lack of accountability, indicating significant inconsistencies in service delivery and potentially unreliable outcomes.
Common Themes:
Positive themes include good overall experiences and positive interactions with staff. The dominant negative theme revolves around the potential for severe damage to vehicles during repairs, lack of technical expertise in complex issues, and a perceived disregard for the customer's vehicle condition. The negative review also highlights issues with resolution and potential replacement of parts.
Final Assessment:
Based on the limited data provided, it is difficult to definitively conclude whether this business consistently delivers high-quality and reliable service. While some customers report positive experiences, the detailed negative review outlining significant damage and a poor resolution process raises serious concerns about the business's technical capabilities and customer care in challenging repair situations. The average rating of 3.1 suggests that while not all experiences are negative, there are notable areas for improvement and potential risks for customers. Potential customers should exercise caution and consider the potential for inconsistent service quality.
Excellent service shop
I gave my Camry 2013 to this workshop for white smoke from exhaust which was written by Adnoc inspection technician, he claimed he can fix it but what he did is he destroyed my car and gave it back after 7 days, we had a long feud over this and I had to let go and accept the damage, I sold my car in scrap for 9k because engine and gearbox were Gone, my car valued 23k in used, I suggest everyone to be very cautious before giving your car to workshop for repair, they might not be technical enough to do the sensitive job perfectly but since they want money and they do not care Abt your car, they might even remove the original parts and replace with faulty ones so be very careful and make sure you know the person and you know your car status well and take the agreement bill in advance that should say other than that there are no technical issue in the vehicle so at least you can request help from consumer protection if the workshop did wrong to your vehicle.
Ok good place
Very good experience. And well maintain staff for work. Very good grage