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Air Conditioning Repair
Shafiq Siddiqui Airconditioning LLC
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Shafiq Siddiqui Airconditioning LLC is an HVAC contractor. The company offers a comprehensive range of services including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. They specialize in providing solutions for both residential and commercial clients, ensuring optimal indoor comfort and air quality. Their services cover various types of HVAC equipment, from central air conditioning units to ductless systems and heat pumps. The company also provides preventative maintenance programs to extend the lifespan of HVAC systems and improve energy efficiency. Additionally, they offer emergency repair services to address unexpected breakdowns and restore functionality quickly.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 18 reviews. Many customers express satisfaction with the speed and responsiveness of the service, particularly in urgent situations. However, a notable negative sentiment exists regarding the resolution of issues and post-service follow-up, suggesting a disparity in customer experience.
Service Quality:
Strengths in service quality are highlighted by prompt arrival times and efficient work completion, with some customers specifically praising the speed at which cooling issues were resolved. Conversely, a significant weakness is identified in the effectiveness of repairs, with instances of problems recurring shortly after service and a lack of accountability or follow-up when initial solutions prove temporary or ineffective. The preference for cash payment and subsequent lack of support for unresolved issues are also points of concern.
Common Themes:
Recurring positive themes include the business's responsiveness and speed of service. The primary negative theme revolves around the durability and effectiveness of repairs, coupled with poor post-service support and a perceived lack of care when problems persist. The issue of temporary fixes and subsequent costs incurred by customers to rectify unresolved problems is a significant recurring complaint.
Final Assessment:
Based on the available data, the business demonstrates strengths in initial response time and service speed, contributing to a generally positive average rating. However, the recurring issues with the long-term effectiveness of repairs and inadequate post-service support significantly detract from the overall service quality and reliability. While the business appears capable of providing quick solutions, there are clear indications that the quality and permanence of these solutions, along with customer care following service, require significant improvement to ensure consistent high-quality and reliable service delivery.
I called Siddiqui Airconditioning for an emergency service at JGE on a holiday in the late afternoon. They were extremely responsive and came at the same evening around 7 pm. Their service was excellent and they were very thorough in their approach and analysis. Highly recommended.
I called them for my AC maintenance job in at my home. They came in approximately 1 hour and also took 1 hour to perform the maintenance task to my AC. They are really quick in the services. I recommend this Siqqiqui Air Conditioning.
I called them to fix the A.C as it was not colling property before a family gathering. Within 2 hours the house was all chill. Lovee their speed of work.
I would give them Zero star but there is no choice!!! The unprofessional and irresponsible attitude and they only took the cash payment and not cared about the following up when the problem is not solved. For temporary solution they gave but charged full payment which turned out to be totally unfair and not worthy. Most of all, they just did not care just after 2 months the problem comes and Ac leakage watering in our house. We have to spend more money hiring other Ac company to fix the problem shafiq created in previous work.
Mr. Shafiq is a highly respectable and punctual man , I would suggest that you get the services regarded HVRC repair and maintenance if you need , it's Soo good