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Mobile phone Repair
Scorpion Computer Trading L.L.C / Laptop Service Center
Category: Mobile phone Repair
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Scorpion Computer Trading L.L.C, also known as Scorpionfix, is a business specializing in various technology services. The company offers comprehensive computer repair services, addressing a wide range of hardware and software issues. They also function as a computer accessories store, providing customers with essential peripherals and components. Furthermore, the company offers general computer services, likely encompassing maintenance, upgrades, and technical support. Additionally, Scorpionfix provides mobile phone repair services, catering to the needs of smartphone users experiencing technical difficulties.
Based on the provided reviews and the overall rating of 4.8 out of 5 from 324 reviews, the customer sentiment appears largely positive, indicating a high level of satisfaction among the majority of customers. Key strengths highlighted in the reviews include efficient and timely service, particularly regarding pickup and delivery options. Customers frequently praised the professionalism, friendliness, and helpfulness of staff members, specifically mentioning Asif. The ability to provide same-day service and flexible payment options were also noted as positive aspects. Several reviews commend the quality of repairs and the use of original parts. However, a small but significant number of negative reviews point to critical weaknesses. These include lengthy repair times, issues with data loss and damaged hardware during the repair process, and a lack of accountability or resolution for these problems. Communication breakdowns, delays in delivery, and issues with third-party services (like shipping) were also mentioned. Common themes emerging from the reviews are the convenience of home service, the positive interactions with specific staff members, and the generally efficient repair process for most customers. Conversely, the negative reviews consistently highlight concerns around repair duration, potential damage to devices, and poor handling of issues when they arise. In conclusion, while the overwhelming majority of customers report positive experiences and the business maintains a high average rating, the presence of severe negative feedback regarding repair quality, data loss, and customer service issues in challenging situations suggests inconsistency in service delivery. While the business appears to excel in routine repairs and customer interaction for most cases, potential customers should be aware of the risks highlighted in the negative reviews, particularly concerning complex repairs or issues requiring extensive troubleshooting and accountability. Overall, the business demonstrates strong performance for many customers but needs to address the critical issues raised in the negative feedback to ensure consistent high-quality and reliable service for all.
Don't go to this shop, they will not fix it well and they will delay the delivery. I had my laptop fixed and after two weeks my files got corrupted and starting to have black screen, they pick it up and fix it but when I received my software are all gone. It keeps on repeating the same thing again and again. They also lie about the repair timing. They are so slow and keeps on giving time that is not true. Think twice before going to this shop. It's been five days and my laptop is still with them.
Gave my laptop for repair as it was having a screen flicker issue. They opened the laptop damaging the cable in the process, and then couldn't find spare parts so the screen is irreparable. I asked for my data to be copied on an external hard drive during which they destroyed the hard disk as well. So I lost my laptop and all my data. After over a month of follow up, there has been no solution and they refuse to accept any responsibility. Stay away from this place.
Has an emergency today with my laptop battery, it needed a replacement and I couldn’t give away the laptop for a day or two. These guys responded fast, and arranged same day home delivery and replacement. They came on time, pleasantly replaced the battery and left. Good job guys 👍
I can't recommend Scorpion Computer Trading highly enough! From start to finish, their service was flawless. They offered a convenient home visit to collect my laptop, which saved me so much hassle. Asif and the team was incredibly professional, friendly, and personable, making me feel at ease right away. The repair was done quickly, and my laptop was returned in perfect working condition. They even took the time to explain the repairs in simple terms. The drop-off service was just as smooth as the pickup—prompt and courteous. If you’re looking for efficient, top-notch repair service with a personal touch, Scorpion Computer Trading is the way to go. I’ll definitely be using them again if needed!
I had a great experience getting my laptop repaired at Scorpion Fix. Asif was extremely professional and helpful throughout the process. My laptop had a broken OLED screen, and he fixed it using original parts at a fair price. He also provided timely updates. The service was efficient, and my laptop is now working perfectly. Highly recommend this place for anyone needing reliable and high-quality repairs!
I had the pleasure of communicating with Asif, who demonstrated both professionalism and a friendly attitude. The pickup and return of my laptop were handled efficiently and within a timeframe that was convenient for me. I also appreciated his flexibility with the payment process, as he allowed me to check the laptop before completing the payment at a time that suited my schedule.
Terrible repair shop. Took 3 months to repair my laptop and then they lost it and never paid back. I spoke to the owner, the technician and even the sponsor of the company and they refuses to pay for the lost laptop. I spoke to Asif and Mubarak and neither of them helped. Mubarak stopped answering my calls and is the technician. Extremely poor service. They also put glue on my motherboard to try and fix it. Terrible company with terrible ethics and customer service.
The service is super great. I am really thankful 🙏 Quick response time. They picked up the laptop within 3 or 4 hours and gave a good estimate of when will the pick up be. An hour later, they sent me an estimate and said they will need 1 day after my approval. Once approved, they sent an update including a photo that the computer is up. They gave me a time for delivery back by 2pm, they arrived at 1pm. The delivery guy did not have the cash to give me back change. So they shared the bank details and I sent in the transfer through the bank. I would definitely use them again and I highly recommend them. Thank you guys for making it simple.
Urgently I need my partnership license, all agreement and Bank statements from the beginning. As a partner of the company I have right to check the account details. Send me the attached pdf urgently.
Very bad service, not delivered at the time as they promised, they deal with the worst shipping company.