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Auto Repair
Road experts auto repairing L.L.C
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Road Experts Auto Repairing L.L.C. is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles running smoothly and safely. These services include routine maintenance such as oil changes, tire rotations, and fluid checks, as well as more complex repairs like engine diagnostics, brake service, and transmission work. The company also provides specialized services such as air conditioning repair, electrical system troubleshooting, and suspension work. With a focus on quality and customer satisfaction, Road Experts Auto Repairing L.L.C. aims to be a trusted partner for all automotive needs.
Overall Customer Sentiment:
Based on a collection of 10 reviews, the overall customer sentiment appears polarized. While a significant portion of customers express high satisfaction with the quality of paintwork, professionalism of staff, and reasonable pricing, a notable number of reviews highlight severe issues with paint quality, durability, and customer service follow-up. Considering the provided data of 140 total reviews with an average rating of 4.5 out of 5, the positive reviews likely outweigh the negative ones in the broader customer base. However, the negative feedback is significant and points to potential inconsistencies in service delivery.
Service Quality and Common Themes:
Positive feedback consistently praises the quality of the paint finish, attention to detail, and the professionalism and helpfulness of the staff. Customers who had positive experiences found the pricing to be competitive and the results impressive.
Conversely, negative reviews strongly criticize the quality and durability of the paint, with reports of chipping, cracking, peeling, and an unprofessional finish with visible defects. A recurring issue in negative reviews is the lack of responsiveness from the business regarding warranty claims or addressing post-service problems. Concerns about transparency and communication during the repair process were also raised.
Final Assessment:
While the business appears to deliver high-quality paintwork and positive customer interactions for a substantial number of clients, the recurring issues highlighted in the negative reviews regarding paint durability and post-service support are concerning. The discrepancy between the high average rating and the severity of some negative feedback suggests potential inconsistencies in materials used or quality control processes. Customers considering this service should be aware of the potential risks associated with paint longevity and the reported difficulties in resolving issues after the service is completed. Further investigation into the causes of the paint quality issues and improvements in customer follow-up would be beneficial for the business.
Don't waste your money going there and make the paint worse than before. They are unprofessional, in addition to the poor paints they use.
From here it's answering the owner comment. First of all I didn't give 200 aed for half paint. I paid 1200 aed for full car paint, I received the car without sanding or polishing after 3 days i kept the car with you. The painting was unprofessional, many and many defects are very obvious on my car, even when I take it to another shop for sanding and polishing, they couldn't fix it. In addition to the poor quality you used, which after only one week, the paint becomes lighter. Next time when you want to reply, please be honest with your comment.
Great work for a good price. I had a few scratches and bumps on my cars body and now its as good as new
I had my car painted here, and I am thoroughly impressed with the results! The paint job looks flawless, with excellent attention to detail and a smooth finish. The pricing was also very reasonable compared to other shops I’ve visited. The staff was friendly, knowledgeable, and took the time to ensure I was happy with the work. I highly recommend this shop for anyone looking for quality work at an affordable price!
I warn anyone who does business with this place as they have no conscience at all . It was agreed that the car would be restored and painted. Everything was explained and the amount that was asked was approved. He was late in towing the car and did not send pictures of the car while working on it for 4 days. evenI request pictures while working many to shareit with me they say ok but reply after, then I went to him on the fifth day to find ..He was planning to evasive pay putting the paste directly for the dent area and make paints directly.
I did mistake that I deleted check the reviews and the is part of the reviews.
Dodgers, cheaters.
Low quality paint.. my car had multiple missing parts after paint.. it was like a child painted the car.. I asked if they had warranty as the paint was already chipping and cracking in some parts of the car less than 6 months after they painted it and the message was just seen, no reply from the shop.
More than professional worker ,, this guys really know what they doing I painted my car in there work shop So smooth and shiny Thanks shahid and all the staff Also there price are reasonable
Paint not good. after few days the paint will go.
they dont even reply you after
Painting- Unprofessional waste of Money. Zero Knowledge of Painting
I have done full body painting from this shop after seeing their google reviews. Dont know how they got this positive reviews .
There is full of paint dropping stains and dot dots all over the car (Full Rogh). Now after 2 Months of painting paint starts to peel out when i done pressure wash from washing center.. Mr. Rizwan is good at talking only..
Their work ethics and service are excellent. I was very satisfied with their work and attitude. They are very helpful. Highly recommended
They are really professional and the price was really good The results were incredible and phenomenal