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Appliance Repair
Real Cleaning Services L.L.C
Category: Home Maintenance
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Category: Motorcycle Repair
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Real Cleaning Services L.L.C, operating under the business name Real Cleaning Services, is a cleaning service provider. The company offers a range of services including house cleaning, apartment cleaning, and villa cleaning. Their services encompass various tasks such as dusting, vacuuming, mopping, and sanitizing different areas of a home. They also provide specialized cleaning for kitchens and bathrooms, ensuring thorough cleaning of appliances, fixtures, and surfaces. Additionally, the company offers window cleaning and deep cleaning services for a more comprehensive clean. Their services are designed to maintain a clean and healthy living environment for their clients.
Overall Customer Sentiment:
Based on the provided reviews and overall data (26 reviews, 4.8 average rating), customer sentiment appears to be largely positive, although some significant negative experiences are also present. The high average rating suggests a majority of customers are satisfied, but the detailed negative reviews highlight critical areas for improvement.
Service Quality:
Positive feedback frequently mentions thoroughness, efficiency, and a "wonderful job" with deep cleaning. Specific instances of effective mattress cleaning with pleasant results are noted. Conversely, negative reviews strongly criticize the quality of cleaning, describing it as "mediocre" and requiring subsequent effort from the customer. Concerns about bringing in dirt rather than removing it are also raised.
Common Themes:
A significant recurring negative theme revolves around pricing discrepancies and perceived dishonesty. Customers report being quoted a lower price initially, only to be charged significantly more upon completion, with the quality of service allegedly deteriorating if the increased price is disputed. Allegations of the business operating under multiple names to mislead customers are also present. Positive themes center on the effectiveness of deep cleaning services and the professionalism of the cleaning team in those instances.
Final Assessment:
While the high average rating and positive reviews indicate that this house cleaning service is capable of delivering high-quality results, particularly with deep cleaning, the recurring issues with pricing transparency and alleged manipulative practices are concerning. The disparity between the positive and negative feedback suggests inconsistency in service delivery and business practices. Potential customers should be aware of the reported pricing issues and consider seeking clarification on costs upfront. The business would benefit from addressing the negative feedback regarding pricing and ensuring consistent service quality across all jobs to maintain a positive reputation and improve customer trust.
Great service from Real Cleaning. They were amazing and did a great job with the whole apartment. Thorough clean and efficient in their work. I would highly recommend using both of these and will definitely use them again
Honestly save your money. I don’t have a large apartment so it should not taken as long as it did. But because of it they charged me double what was agreed upon. And to top it off, it was a mediocre job. I had to go over several areas. I also had to vacuum again because I feel like they brought more dirt in than they took out. I am guessing there are better cleaners out there. And if they disagree with the review, they will call and harass you about it.
NEVER EVER TRUST THEIR REVIEWS, They will charge you less on phone and then they say work is more and they ask for extra money, if you disagree then their cleaning will become very unsatisfying!!! These are the same people having multi cleaning comany to fool the customers 🙄🙄 Why google even allow such n recommend??? Never gona hire again
Recently i was cleaned my matress in my flat. they cleaned with nice smell shampooing and suck the water immediately.
thanks to the real cleaning team, they did a wonderful job with the deep cleaning! Would definitely recommend the deep cleaning to anyone as they did a very thorough job.
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