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RAQ TECHNICAL SERVICES
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RAQ TECHNICAL SERVICES is a business that offers a comprehensive range of technical and cleaning services. The company offers air duct cleaning, air conditioning repair, and carpet cleaning services. Additionally, the company offers curtain and upholstery cleaning, electrical repair, painting, and plumbing services. The company also offers upholstery cleaning and window cleaning services.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.4 out of 5 from 52 reviews, customer sentiment appears largely positive, with a significant number of customers expressing satisfaction with the services received. However, a notable minority of reviews highlight significant negative experiences, impacting the overall perception of reliability.
Service Quality and Strengths:
Positive feedback frequently highlights the quality of work, particularly for AC duct cleaning and upholstery/carpet cleaning services. Customers commend the professionalism, efficiency, and friendliness of the staff. The affordability and reasonable pricing are also consistently mentioned as key strengths. Specific services like AC duct cleaning and upholstery cleaning receive positive mentions for exceeding expectations and delivering thorough results.
Weaknesses and Common Themes:
A recurring and significant weakness identified in the negative reviews is related to scheduling and communication. Multiple customers report missed appointments, lack of communication regarding delays or cancellations, and unresponsiveness to calls and messages. Issues with service quality are also mentioned, including lingering odors after cleaning and problems with purchased used AC units. Promises to rectify issues that are not fulfilled further contribute to negative experiences.
Final Assessment:
While the business demonstrates strengths in service quality and affordability for many customers, the inconsistencies in scheduling, communication, and issue resolution are significant concerns. The high average rating suggests a majority of positive experiences, but the pattern of negative feedback regarding reliability and customer service cannot be overlooked. Potential customers should be aware of both the positive aspects and the reported challenges when considering this business.
I booked a carpet cleaning service, after 6 days of rescheduling done by the company, finally they never arrived.
Highly unprofessional and not at all recommend.
I just had one of the emploies cleaning the sofa, chairs and a carpet, all of them white. He did such an amazing job in no time and he was also so polite and a nice. I’m highly recommending him! Thank you so much Jamshaid!
I'm thoroughly impressed with the AC duct cleaning service I received! The team did an outstanding job, exceeding my expectations. What's more, their pricing was the most reasonable I've seen in the market. Their professionalism, attention to detail, and commitment to quality work truly stood out. I highly recommend their services to anyone looking for reliable and affordable AC duct cleaning.
Most friendly and affordable company ever. I would give them 10 stars if I could, amazing stuff and work. Thank you 😊
NOT RECOMENDED! THINK TWICE BEFORE YOU MAKE A DEAL ON THIS COMPANY SPECIALLY BUYING USED A/C TO THEM THEY WILL GIVE BROKEN A/C AND WHEN YOU RETURN THEY KEEP ON PROMISING THAT THEY WILL RETURN YOUR MONEY BUT THEN WHEN THEY RETURN THE MONEY IT IS NOT THE SAME AMOUNT YOU PAID!!
One of the greatest in the market, there staff is very good and did the best job. They cleaned our ac ducts and made sure the house was left clean and tidy, highly recommended as there prices are very affordable as well.
Terrible service. They booked an appointment to come for 6pm and never showed up or answered my messages or calls.
Don’t work with this company if you value your time
Terrible services. They booked an appointment to come @ 10:00 AM and never showed up or answered my message or calls, poor customer services, not recommended
Their experienced team visited us at home to clean the AC ducts and grills, the team is so proffesional and punctual, they deeply cleaned all AC systems, covered all furniture while working and cleaning the floors after. Prices are reasonable and the team is very efficient and friendly. Salute.
Those poeple did my mattress cleaning (deep cleaning) as they say after few hours the terrible smell was coming out from the matress - stinky smell . They promised to come and fix it, but they didn't come even they say (on the way to your location). this is 6th day im not able to use it to sleep because of the smell ..... they used chemicals for cleaning which was effecting our eyes and smells so strong ..... Highly dont recommend ... Waist of money and time ...is there any manager monitoring what's happening with the customers.
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy