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Computer Repair
Quality Computers
Category: Computer Repair
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Quality Computers is a computer store that offers a range of services. The company offers computer sales, including desktops, laptops, and accessories. They also provide computer repair services, addressing hardware and software issues. Additionally, Quality Computers offers IT support for businesses and individuals, helping with network setup, data recovery, and system maintenance. The company also provides custom-built computers tailored to specific needs and offers upgrades for existing systems.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.2 out of 5 from 53 reviews. A significant portion of reviews express satisfaction with the service and products provided. However, a notable minority of reviews convey strong negative sentiment, citing poor service and negative experiences.
Service Quality:
Reviews frequently highlight the quality of technical expertise and the effectiveness of repair services, even in complex cases requiring extended timeframes due to parts availability. Positive feedback specifically mentions the helpfulness and attentiveness of staff members. Conversely, negative reviews strongly criticize the service quality and staff attitude, suggesting inconsistency in the customer experience.
Common Themes:
Recurring positive themes include the quality of products, affordability, and the trustworthiness of the business. Specific staff members are repeatedly praised for their excellent customer service. Negative themes center around poor service experiences, negative staff interactions, and perceived dishonesty or fraud in some instances. The issue of product delivery discrepancies is also mentioned in one review.
Final Assessment:
Based on the available data, the business appears to generally deliver high-quality products and technical services, contributing to a positive overall customer experience for many. The high average rating and numerous positive comments on staff and service quality support this. However, the presence of strongly negative reviews indicates potential inconsistencies in service delivery and customer interaction. While the business demonstrates strengths in technical proficiency and product offerings, addressing the issues raised in negative feedback is crucial for ensuring consistently reliable and high-quality service for all customers.
A bit expensive
All kind of computer accessories.
Excellent customer service by Mr.Sangeeth and Mr.akhil ⚡️⚡️⚡️ 100% recommended The way they are explained about the issues of my lap top are very genuine.. and also time to time delivery as they promised
Quality computers are one of the most trusted shops I could deal with, affordable prices and good quality products, Excellent customer service by Mr. Akhil 👌
Quality computers is one of the most trusted shops I could deal with, affordable prices and good quality products. Stafff members like Aqeel and Sangeeth are very humble and attentive.
Really good service. They have QUALITY experience in terms of tech, and they also got quality products. 👌
Was on vacation visiting Fujairah when I decided to get a thorough clean up and re-pasting of my Asus ROG gaming laptop. After the procedure was completed the laptop unexpectedly did not boot up. Abdul Wahab, the technician did a great job of fixing the issue and ensured that laptop was completely fixed before returning back the laptop to me (it took 7 days for the issue to be solved due to unavailability of parts). I would highly recommend this place to anyone who wants any repair service for the their computers or laptops. They also provide new custom PC on orders.
Worst Experience! Never ever go there..Totally Fraud !
Worst Service Ever, Bad atitude of people.. Regret for having used them
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