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Computer Repair
Qartaje Elect. Devices Trading
Category: Computer Repair
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Category: Computer Repair
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Qartaje Elect. Devices Trading is a business specializing in computer services. The company offers computer repair services, addressing various hardware and software issues to get devices back in working order. They also operate as a used computer store, providing customers with options for pre-owned computers. Beyond sales and repairs, the company offers general computer services, likely encompassing troubleshooting, maintenance, and technical support. As a computer store, they provide a range of computer-related products and solutions to meet customer needs.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.1 out of 5 across 128 reviews. While a significant portion of customers express satisfaction, particularly regarding repair services and staff friendliness, a notable minority report negative experiences, primarily related to product quality and communication.
Service Quality:
The business demonstrates strengths in computer repair, with multiple reviews highlighting efficient diagnosis, timely completion, and knowledgeable technicians. Positive feedback also frequently mentions fair pricing and a commitment to customer satisfaction. However, inconsistencies in service quality are evident, particularly concerning the handling of faulty products and responsiveness to customer inquiries.
Common Themes:
Recurring positive themes include effective computer repair services, friendly staff, and a good selection of devices. Conversely, negative feedback frequently centers on issues with product quality (specifically faulty components in purchased laptops) and a lack of follow-up or resolution when problems are reported. Communication and appointment management also appear to be areas for improvement.
Final Assessment:
Based on the available data, Qartaje Elect. and Computers appears to be a competent provider of computer repair services, earning positive feedback for technical skill and customer interaction in this area. However, the business faces challenges in consistently delivering quality products and ensuring effective post-sale support and communication. While the overall sentiment is positive, potential customers should be aware of reported issues with product reliability and the need for improved responsiveness in certain situations. The business demonstrates potential for high-quality service but needs to address inconsistencies to ensure a consistently reliable customer experience.
Bought lenovo laptop, later found faulty key board and drying Baterry. Reported the shop and no positive action taken
Bought lenovo laptop, later found faulty key board and drying Baterry. Reported the shop and no positive action taken
Dear Update ur Shop Number
Exceptional Service & Outstanding Repairs! I am extremely satisfied with the service at Qartaje Elect. and Computers. Their team is highly professional, knowledgeable, and efficient. When I brought in my laptop for repair, they quickly diagnosed the issue and provided a clear, honest explanation—no unnecessary upsells. The repair was completed faster than expected, and my computer now runs perfectly. What impressed me most was their attention to detail and commitment to customer satisfaction. The staff kept me informed throughout the process and even offered useful tips to maintain my device. Prices were fair, and the service quality exceeded my expectations. If you need reliable computer repairs or maintenance, I wholeheartedly recommend Qartaje Elect. and Computers. Trustworthy, skilled, and friendly—they’ve earned my loyalty! 10/10!
I've been here by recommendation from one of his neighbors who having the same business! When you have good reputation, your competitors recommend you before your customers. Honest, fast and valuable. Various options for devices both wholesale and retail plus the best in market for repair as well.
Nice place to purchasing really recomended thus place also staff is frindly.
Too much busy place to buy used gadgets! Have an appointment before you visit!
Very good shop I am too much inspire🥰
Worst laptop shop they give you an appointment to buy the laptop but when you arrive no one answered and the people who's in won't help👎🏽👎🏽
You have MacBook laptop available in your shop