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Auto Repair
Palestine Auto Used Spare Parts Trading Co LLC
Category: Auto Repair
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Palestine Auto Used Spare Parts Trading Co LLC, a used auto parts store, offers a wide selection of pre-owned vehicle components. The company offers a variety of parts for different makes and models, including engines, transmissions, body panels, and interior components. Customers can find affordable alternatives to new parts, helping them save money on repairs. The company offers a convenient way to source hard-to-find or discontinued parts, extending the life of older vehicles. Their inventory caters to individuals and repair shops seeking reliable and cost-effective solutions for automotive maintenance and repair.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the higher average rating (4 out of 5) despite some strongly negative feedback. While a significant portion of customers report positive experiences with product quality and affordability, a notable minority express severe dissatisfaction with service integrity and product reliability.
Service Quality:
The quality of service is inconsistent. Positive reviews highlight helpful and knowledgeable staff, good communication, and reasonable pricing. Conversely, negative reviews detail issues such as dishonest practices, incorrect parts provided, and poor workmanship leading to subsequent problems. The presence of a warranty offer in some positive reviews suggests an attempt at customer assurance, but this is contradicted by experiences of parts failing shortly after purchase.
Common Themes:
Recurring positive themes include the availability of affordable parts and helpful staff interactions. Negative themes frequently mention issues with product reliability (engines failing), dishonesty regarding part condition or origin, and poor service execution (damaging vehicles, replacing parts without consent). The discrepancy between advertised quality and actual product performance is a significant concern.
Final Assessment:
Based on the provided data, the business demonstrates the potential to offer affordable and quality used auto parts, as evidenced by positive reviews. However, the recurring negative feedback regarding product reliability and business integrity raises serious concerns about consistency and trustworthiness. While the average rating is favorable, the severity of the negative experiences suggests that customers face a notable risk of encountering significant issues. Potential customers should exercise caution and potentially seek additional verification of part condition and origin. The business needs to address the reported inconsistencies in service and product quality to build consistent customer trust.
Best quality and affordable Price.The parts were in great condition, worked perfectly, and were much more affordable than buying new. The team was also helpful and knowledgeable, making it easy to find exactly what I needed. I highly recommend this for anyone looking for reliable used auto parts!”
Hej, I need Toyota Prado 98 modell original head lights. If you have please write me back. Thanks.
I dont recommend this one because i had very bad experienced with them... owner told me he will put sealed engine but i gt to knw that engine was already repaired before and with in 2month engine got seized they talk good only work is wrost please dont visit this for your car engine
I had a great experience with this shop. The engine in my Kia Sorento went bad and I called around and they had the best price for a used engine. Mohammed spoke good English and was helpful and communicative, explaining everything to me. When I went to pick up the car he had it washed for free! After 3 weeks the car is still running good. He offered me a warranty and said if I had any problems even after the warranty period to bring it in and he would fix it. In the end the price was quite reasonable. I would highly recommend this shop to anyone needing engine replacing or repair! Thank you so much!!
They sold me double the price , replaced my new battery with old low brand , scratched my car and broke the clips for trunk hanger . The engine required replacing the head gasket and all rubber and pvc parts , and the told me it is for my car but newer model and I found out its 3 years older than my original model and from deferent car later on when I wanted to fix leakage matter. This place is dishonest, and I paid from my pocket and peace of mind to find this out .
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