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Auto Repair
OBD CARS SERVICES LLC
Category: Auto Repair
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OBD CARS SERVICES LLC, , is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles in optimal condition. These services include general car maintenance, such as oil changes, filter replacements, and fluid checks. They also provide more complex repairs, addressing issues with engines, transmissions, brakes, and electrical systems. Additionally, the company offers diagnostic services to accurately identify problems and ensure efficient repairs. Their expertise covers various car makes and models, providing reliable solutions for diverse automotive needs.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating (4.8/5) across a large number of reviews (135). However, a significant minority of reviews express strong dissatisfaction, indicating a potential inconsistency in service delivery.
Service Quality:
Strengths highlighted in positive reviews include accurate diagnosis of complex issues, cost-effectiveness, responsiveness, knowledgeable staff, and fair pricing. Specific examples mention successful resolution of steering problems and positive experiences with general repairs. Conversely, negative reviews point to misdiagnosis, inflated pricing, unexpected cost increases, and damage caused during service. Issues with AC service expertise were also noted.
Common Themes:
Recurring positive themes include effective problem-solving for challenging vehicle issues and positive interactions with staff. Negative themes frequently revolve around pricing discrepancies, perceived lack of transparency regarding costs, and instances of poor workmanship or damage. The initial diagnostic charge and its application to the final bill also appear to be a point of contention for some customers.
Final Assessment:
Based on the available data, the business demonstrates the capacity to provide high-quality and reliable service, as evidenced by the high average rating and numerous positive testimonials. They appear particularly adept at diagnosing and resolving complex mechanical issues. However, the recurring negative feedback regarding pricing, transparency, and occasional service quality issues suggests potential areas for improvement. While many customers have positive experiences, the inconsistencies highlighted in negative reviews warrant consideration for potential customers seeking consistently reliable service.
All staff are very cooperative helping and professional, prices are less than the market and these people work upto the entire satisfaction of clients. Well done and keep up the good work. Capt khalid
For just checking, charged 150 AED and informed it will be deducted later from labor cost, when enquired outside, i could do whole work for less than half of their proposal. they should have taken a charge of 50 as they checked with computer..Very disappointed
For just checking, charged 150 AED and informed it will be deducted later from labor cost, when enquired outside, i could do whole work for less than half of their proposal. they should have taken a charge of 50 as they checked with computer..Very disappointed
Had an amazing experience with this garage. My car had rough shifting in gears, they were quick to diagnose and very cost effective as well. The owner and technicians both were really responsive and seemed knowledgeable. Also i was provided a complementary engine wash.
I can't say enough good things about OBD garage. I had a complicated issue with my vehicle, and they went above and beyond to ensure it was resolved. They communicated clearly throughout the process and kept me updated on the repairs. The prices were fair, and the work was completed. It’s rare to find such a trustworthy garage. Five stars all the way!
I had a problem where the steering was very hard and steering red light was on the dashboard And dashboard guages didn't have any reading I went to other garages all asked me to go provide a full new steering box to replace it But in Obd garage they analyzed better and found out it is computer problem They did reprogramming and then everything worked They saved me from replacing a totally fine steering box
I trusted these 5 star ratings and dropped the car and got a worst experience.🤮
**Really disappointed**
They told me to change the gearbox in my car will cost around 800 AED (+400 service charge)
and then once i dropped the car and went my home, they called me after 6 hours and said
it will cost 1,500AED only for gearbox and additionally i have to pay for the gear oil and other stuffs +400 service charge.
Its really wrong.
And the weird thing is, they asked me to pay 200 AED for removing the gearbox and fixed it back. I refused and finally paid 100 AED (Waste) and the reverse gear was not working when they gave me the car back.
So guys, better to avoid such kinda people.
There are so many good garages are here in ajman. Try to find and fix the price before you leave.
Thanks😊
They tried to give good service to fix my car ac but honestly they don't know much about ac service. So batter choose another one for your car ac service
Worst experience ever. One devious and careless employee damaged the plastic part upon the back rear door which i had to repair at another store. Not recommended at all.
اسواء تجرّبه ف حياتي عشتها ف هذا المكان
فنين بدون خبره ولا يعرفون تشخيص مشاكل السياره
ويدفعوك مبالغ طائله للاسبير الخطأ والمصنعيه
توجد كراجات كثيره ف صناعيه عجمان افضل منهم
وشكراا