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Nesto Hypermarket
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Nesto Hypermarket, a prominent retail chain, offers a comprehensive range of products and services to meet diverse customer needs. The company offers a vast selection of groceries, including fresh produce, meats, and dairy, alongside household essentials, electronics, apparel, and more. Nesto Hypermarket provides a convenient one-stop shopping experience, often featuring in-store bakeries, delis, and food courts. The company also offers various promotions and loyalty programs to enhance customer value.
Overall Customer Sentiment:
Based on a large volume of 1972 reviews with an average rating of 4.3 out of 5, the overall customer sentiment towards this hypermarket is largely positive. Customers generally perceive the business favorably, indicating a satisfactory experience for the majority.
Service Quality and Common Themes:
Key strengths highlighted in customer feedback include competitive pricing, frequent discounts and promotions, and a wide variety of products across various categories, including groceries, fresh produce, electronics, and household items. The store is often described as spacious, clean, and well-organized, contributing to a convenient shopping experience. The availability of a good selection of vegetarian options is also noted positively. Staff are generally perceived as polite and helpful.
However, some areas for improvement are also evident. Instances of price discrepancies between shelf and checkout are mentioned, causing frustration. While staff are generally helpful, there are isolated reports of rude behavior from specific individuals. Crowding during peak hours can lead to longer checkout times and difficulties in finding parking. There is also a suggestion for increased staffing in specific departments like fish and chicken.
Final Assessment:
The hypermarket appears to be a reliable and affordable shopping destination, particularly for budget-conscious customers and families. Its strengths in pricing, product variety, and store organization contribute significantly to positive customer experiences. While the business generally delivers a good level of service, addressing issues related to price accuracy, isolated staff behavior, and managing peak hour congestion would further enhance customer satisfaction and reinforce its reputation for high-quality and reliable service. The high average rating and large volume of reviews suggest a generally positive and trustworthy business.
Awesome clothes collection for winter ❄️
Good pricing. But need to employ few more people in fish and chicken section.
Huge supermarket and department store. Excellent prices with Great selection of vegetarian foods, including meats in the fridge and frozen sections. Nesto staff is helpful .Only 1 panjabi boy behaviour is very rude in dry nuts counter last night .I don't blame this guy but he need to change her behaviour with customer.I purchased 6kg dry nuts from counter. Please tell your staff respect customers. Overall experience is good nd positive ❤️..
Nesto Hypermarket in RAK is a great place for budget-friendly shopping. They offer a wide variety of groceries, fresh produce, electronics, and household items, making it a one-stop shop for daily needs. The prices are very competitive, and they often have amazing discounts and promotions, which is a big plus. The store is spacious, clean, and well-organized, which makes shopping convenient. The staff is polite and helpful, although it can get a bit crowded during peak hours, which might make checkout lines longer. Parking is usually available, but finding a spot can sometimes be tricky when it’s busy. Overall, Nesto is a reliable and affordable shopping destination for families in RAK.
They put 2 price for 1 product. And charge you the higher in the counter. They will just tell you they update the price in morning
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