Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Appliance Repair
Naseem electronic repair
Category: Auto Repair
VTC Auto Service, operating under the business name VTC Auto Service, is a comprehensive automotive...
Category: Auto Repair
Oncall Roadside Assistance is a service establishment specializing in car repair and maintenance. Th...
Category: Auto Repair
The business name is Muhammada Car Repair Workshop. The company offers a comprehensive range of car...
Category: Electronics Repair
Super Freez Technical Services L.L.C is an HVAC contractor offering a comprehensive range of service...
Category: Auto Repair
Petroman Auto Repair Dubai, , is a comprehensive automotive service provider. The company offers a w...
Naseem Electrical & Appliance Repair is a business specializing in appliance repair services. The company offers comprehensive repair solutions for a wide range of household appliances. Their services include diagnosing and fixing issues with refrigerators, ovens, washing machines, dryers, dishwashers, and other essential home appliances. They aim to provide efficient and reliable repairs to restore appliances to proper working order, minimizing disruption for their customers. The company focuses on delivering quality service to address various appliance malfunctions.
Customer Sentiment:
Overall customer sentiment appears to be mixed, with a significant portion expressing strong dissatisfaction. While the average rating of 4.9 out of 5 suggests a generally positive perception among the larger customer base (118 total reviews), the provided sample highlights serious concerns regarding reliability, communication, and service quality. Negative reviews describe experiences of unfulfilled promises, lack of responsiveness, and issues with repairs not lasting. Conversely, positive feedback praises reasonable pricing, quick service, and professional behavior from specific team members.
Service Quality:
Based on the provided reviews, the quality of service appears inconsistent. While some customers report successful and timely repairs, others experienced repeated issues with appliances after service and difficulty obtaining warranty support. Concerns about technicians not adhering to scheduled appointments and poor communication further detract from the perceived service quality.
Common Themes:
Recurring negative themes include poor communication, unreliability in keeping appointments, and issues with the longevity of repairs. Positive themes highlight affordability, speed of service, and positive interactions with specific staff members. The discrepancy between the high average rating and the severity of negative feedback in the sample suggests a potential polarization in customer experiences.
Final Assessment:
While the high average rating indicates a large number of satisfied customers, the detailed negative reviews raise significant red flags regarding the consistency and reliability of the service. Potential customers should be aware of the reported issues with communication, appointment adherence, and the durability of repairs. The business appears to have strengths in affordability and the performance of certain team members, but addressing the reported inconsistencies in service delivery and communication is crucial for improving overall customer satisfaction and trust.
‼️‼️‼️PLEASE DON’T EVER TRUST THIS COMPANY‼️‼️‼️‼️ These people are LIARS and DANGEROUS. I asked them to fix my refrigerator because it’s causing bad smell and making noise like spark and ground. I asked only if they can check on it first and bring it to there shop but after 5-6 days they’re not responding in my calls and said that my refrigerator cannot be fixed so I told them to send it back so I can ask for other electricians but they’re ASKING FOR MONEY 700aed if I wanted my ref back. And now It’s been 1 month still there’s no response I paid everything and all. IT’S VERY DISSAPPOINTING❌❌❌
Don’t ever trust this company. If you’re looking for reliable electricians don’t go to this company. They fixed my tv after 3 days it’s not working again they told me they have 1 month warranty yet they didn’t picked up my call and fixed my tv. After asking again and again for help they were responding rudely.
I went to them to get my vacuum repaired. They did my worke at a very reasonable price and did my job very quickly. Thank you for your good behavior and best conversation Rashid Bai :)
They never comes. They not follow they one promises. Nor pick up the phones after that. Your operator sad -Friday they will come. Then nobody come. Your operator reschedule on Saturday by 12pm. During the day your engineer want me message -« Boss I’m coming will be there around 3:00-3:30pm ». Nobody come. Nobody come back with answer.
Very cooperative and professional guys with affordable charges. I hired them to fix TV, appliances and lighting work. They did very well. Specially Mr. Rashed and his team i am recommending them for everyone. I got their services and fully satisfied for every thing..
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy