Mr.Phone

Office No 304, 3rd Floor,Jamila Saeed Building Al khaleej Road Opp. Hotel, Hyatt Regency, - Dubai

M
Business Listing

Motorcycle Repair

Computer Repair Laptop Repair

Mr.Phone

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About Mr.Phone

Mr. Phone is a business specializing in mobile phone and electronics repair. The company offers a comprehensive range of services to address issues with various devices. Their expertise includes fixing damaged screens, resolving battery problems, and repairing internal components of smartphones. Beyond mobile phones, they also provide repair services for other electronic gadgets. The company offers solutions for a variety of technical malfunctions, aiming to restore devices to full working order.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment for Mr. Phone appears largely positive, as indicated by the high average rating of 4.5 out of 5 stars across 106 reviews. Many customers express satisfaction with the convenience of onsite and pick-up/delivery services, the speed of repairs, and the professionalism of the technicians. Several reviews highlight the reasonable pricing and the quality of screen replacements.
Service Quality:
Key strengths identified include the convenience of mobile and express services, promptness in addressing issues, and the expertise of technicians in handling various phone problems. The pick-up and delivery service is frequently praised for its efficiency and time-saving benefits. However, there are notable weaknesses. Some customers report issues with communication, including delayed responses and difficulty reaching the company by phone. There are also concerns raised about the quality of replacement parts, specifically regarding screen performance not matching original specifications. A few negative reviews mention unprofessional communication and issues with repairs not being fully completed or new problems arising shortly after service.
Common Themes:
Recurring positive themes include the convenience of service options, speed of repair, and perceived value for money. Negative themes center around communication breakdowns, potential issues with the quality of replacement parts, and inconsistencies in service delivery, as evidenced by instances of missed appointments and unresolved issues.
Final Assessment:
Based on the provided reviews and overall rating, Mr. Phone generally delivers a high-quality and reliable service, particularly in terms of convenience and speed for many customers. The strong average rating and numerous positive comments suggest a largely satisfied customer base. However, the negative feedback, though less frequent, highlights areas for improvement, specifically in ensuring consistent communication, verifying the quality of replacement parts, and addressing customer concerns promptly and professionally. While the business appears to be a reliable option for many mobile and electronics repair needs, potential customers should be aware of the reported inconsistencies in communication and part quality.

Amenities
Cash only On-site services
Map
Overall Google Reviews
4.5 (106 reviews)
Review 1 of 10
M
4.5 (106 reviews)
Member since
May, 05 2025
Location
Office No 304, 3rd Floor,Jamila Saeed Building Al khaleej Road Opp. Hotel, Hyatt Regency, - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 09:00 PM
Tuesday 09:00 AM - 09:00 PM
Wednesday 09:00 AM - 09:00 PM
Thursday 09:00 AM - 09:00 PM
Friday 04:00 PM - 09:00 PM
Friday 09:00 AM - 12:00 PM
Saturday 09:00 AM - 09:00 PM
Services
Electronics repair shop
Mobile phone repair shop
Contact Seller
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