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Appliance Repair
LuLu Hypermarket - Dibba
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LuLu Hypermarket - Dibba, operating under the business name LuLu Hypermarket, is a comprehensive retail destination. The company offers a wide array of services, functioning as a hypermarket, supermarket, and various specialized stores. Customers can find a vast selection of groceries, including fresh fruits and vegetables and Indian grocery items. Beyond food, the company provides appliances, cell phones, clothing, fashion accessories, kitchen supplies, and toys, catering to diverse shopping needs. This multi-faceted approach allows LuLu Hypermarket to serve as a one-stop shop for a broad range of products and services.
Customer Sentiment:
Overall customer sentiment for Lulu Hypermarket Dibba appears largely positive, reflected in the high average rating of 4.2 out of 5 from a significant number of reviews (2922). Many customers express satisfaction with the wide variety of products available, the cleanliness and organization of the store, and the convenience of a one-stop shopping experience.
Service Quality:
While the majority of reviews are favorable, there are notable areas for improvement in service quality. Instances of rude staff, particularly in the electronics section, and issues with appliance installation and customer service responsiveness have been reported. Waiting times, especially during peak hours and promotional periods, are also a point of concern for some customers.
Common Themes:
Recurring positive themes include the extensive product range covering various categories, the availability of fresh produce, and the frequency of promotions and discounts. Negative themes primarily revolve around staff interactions, particularly in specific departments, and challenges with post-purchase services like appliance installation and customer support follow-up.
Final Assessment:
Based on the provided reviews and overall rating, Lulu Hypermarket Dibba is generally perceived as a reliable and convenient shopping destination offering a diverse selection of products at competitive prices. The high volume of positive reviews and the strong average rating suggest that the business largely delivers on customer expectations. However, addressing the reported issues with staff behavior and improving the efficiency and responsiveness of post-purchase services would further enhance the customer experience and solidify its reputation for high-quality and reliable service.
28/03/2025 LULU HYPERMARKET deserves a solid 5/5 rating for its exceptional service and offerings. The aisles are well-organized, making it easy to find everything on my shopping list. The staff is friendly and helpful, creating a welcoming atmosphere. Fresh bakery is great, having very nice products, the wide range of bread, fatayer and cakes are amazing, the electronic section is great with great deals and prices, Fresh produce, a wide variety of products, and reasonable prices contribute to an overall outstanding shopping experience. I highly recommend this Lulu to anyone in search of quality and convenience!
Had to wait in line for 30 minutes—poor management, especially considering people are queuing during Ramadan
Lulu Hyper Market is we visit for all shopping needs. From groceries to electronics, home goods, and clothing, they have everything under one roof. The convenient location, ample parking, and efficient checkout process make shopping hassle-free.They will have alot of offer on differnt items
Lulu Hypermarket Dibba is a one-stop shopping destination with a wide variety of products, from groceries to electronics. Clean, well-organized, and staff are friendly. Great deals and fresh produce!
Lulu Hypermarket in Dibba has garnered a reputation for being a comprehensive shopping destination. Here are some aspects commonly highlighted in reviews: # Variety of Products Lulu offers a wide range of products, including groceries, electronics, household items, and clothing. Shoppers appreciate the extensive selection of international and local brands. # Fresh Produce Many customers commend the quality of fresh fruits, vegetables, and meats. The hypermarket often stocks seasonal produce and offers good deals. # Cleanliness and Organization The store is generally well-maintained, organized, and clean, making it easy for customers to navigate and find what they need. # Customer Service While reviews are mixed, some shoppers note friendly and helpful staff, while others have experienced longer waiting times during peak hours. # Promotions and Discounts Lulu frequently runs promotions and discounts, which attract regular shoppers looking for good deals. # Parking and Accessibility The location offers ample parking space, making it convenient for customers to visit. # Conclusion Overall, Lulu Hypermarket in Dibba is perceived as a reliable choice for a diverse shopping experience. Customers appreciate the variety, freshness, and more affordable prices compared to some other local stores. However, like any busy retail environment, experiences may vary during peak shopping times.
Please be very careful to update your system about your PROMOTIONS.
Rude Staff in the electronics section. I asked my son to go to Lulu Hypermarket in Dibba to buy some gift items. My son was trying to show me the items on offer through a video call but a rude staff member started telling him off saying things like 'why are you asking about the prices and taking photos,
this is not good'. My son tried to explain that he is simply showing the product to me (his mother) so that I can guide him on what he can buy. No photos were taken since i was already in Video call with my son. Staff name is Saud and my son is just 15 years old.
Rude Staff in the electronics section. I asked my son to go to Lulu Hypermarket in Dibba to buy some gift items. My son was trying to show me the items on offer through a video call but a rude staff member started telling him off saying things like 'why are you asking about the prices and taking photos, this is not good'. My son tried to explain that he is simply showing the product to me (his mother) so that I can guide him on what he can buy. No photos were taken since i was already in Video call with my son. Staff name is Saud and my son is just 15 years old.
Th worst costumer service ever. I bough an AC from them one week ago…they came to install which took whole day….than it was too late to install the compressor they came after two days after taking my whole day they told me it’s not working so they return a day after than they told me the ac is not working it needs to be changed ,accordingly I contacted again to the costumer service they were supposed to come the best they . Now it’s 2nd day is finishing no one appears. They took my whole day of waiting in very hot house + that I’m in my last month of pregnancy. I call to ask them again when they will come because it’s my right to get my stuff done on time. With unhappy vibes costumer service is telling me tomorrow.
I hope they are reading it now. If tomorrow no one appears I’ll straight go to the Hypermarket with police.
Today i tryed a shawarmma from lulu dibba branch... Its the worst shawarmma i ever had... With chicken uncooked flesh.. 🤢🤮