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Electronics Repair
LKP ELECTRONICS TRADING --- Dish receiver installation Wifi router, Cctv camera, Intercom installati...
Category: Bicycle Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Motorcycle Repair
SMA Motorcycle Accessories, is a motorcycle parts store offering a wide range of services. The compa...
Category: Auto Repair
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LKP ELECTRONICS TRADING, , is a business offering a range of electronic services. The company offers dish receiver installation, WiFi router setup, CCTV camera installation, and intercom system installation in Dubai. As an electronics store, camera store, and internet shop, the company provides various electronic products and services. The company also offers computer services, mobile phone repair, television repair, and satellite communication services. Additionally, the company operates as an electrician and a second-hand store, further expanding its service offerings in the electronics and related fields.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided data, the business maintains a high average rating of 4.8 out of 5 across 164 reviews, suggesting a generally positive customer sentiment. However, a small number of reviews indicate significant dissatisfaction, particularly concerning service quality and pricing transparency.
Service Quality and Reliability:
While the high average rating implies a consistent delivery of positive experiences for the majority of customers, the negative feedback highlights critical areas for improvement. Issues such as poor customer service, fluctuating prices, and difficulties with post-purchase support (e.g., obtaining bills and addressing repair issues) detract from the perception of reliable service. Conversely, some reviews specifically praise the quality of services and competitive pricing on certain products.
Common Themes:
Recurring positive themes include good pricing on specific items like mobile phones and computers, and positive interactions related to product selection. Negative themes predominantly revolve around inconsistent pricing, poor customer service interactions, and challenges with obtaining documentation and resolving issues after a sale. Delivery time is also mentioned as a potential area for improvement.
Final Assessment:
The business appears to be successful in satisfying the majority of its customers, as evidenced by the high average rating and volume of reviews. However, the presence of strongly negative feedback, even from a small subset of customers, indicates inconsistencies in service delivery. While the business demonstrates strengths in product pricing and selection, addressing the reported issues with pricing transparency, customer service responsiveness, and post-sale support is crucial to ensure a consistently high-quality and reliable customer experience for all.
Great services .. picked my phone cover too
Just bought new mobile from them price was quite good then other shops they also have offer on MacBooks laptops and gaming computers
Very bad service very poor customer service and their prices fluctuate, I called them and asked for the price and when I got the shop the price went to 3900, when I initially called they told me 3600 and when I came to the shop they told me the price different is because of Tabby when I confessed that I was told 3600AED they told me that I’m lying and their technician named “Abdullah” and “Samad” said that we are lying and that there is no phone for 3600AED
Very good place but delivery takes very long time
worst service ever, worse staff ever. didn’t give me the bill and then when i came back they refused to fix something they broke because i didn’t have the bill. worst staff ever
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